User`s guide

System Administrator’s Guide – Release 7.2.3.x
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Revised: September 1, 2010
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interfaces support both circuit switched voice calls and TCP/IP data. The data connection can be used for
connectivity to another remote site on a dedicated T1 line or for connectivity to a service provider for Internet
access.
PRI Support
The Allworx server supports Primary Rate ISDN using the National Standard ISDN format (NI-2), Lucent
Custom 4ESS, Lucent Custom 5ESS, and Nortel DMS-100 switch types. The Allworx server ISDN interface is
always configured as the user side equipment with the intention of hooking to the service provider’s Central
Office (CO) network side equipment. The Allworx server interfaces have a fully integrated CSU/DSU and are
typically intended for direct short haul connection to the service provider’s smart jack. Consult the product
installation instructions for further information.
Note: When PRI operation is desired it is important to define exactly one PRI D channel for the Digital Line
and a minimum of one PRI B channel. The configuration must match the provisioning defined by the
Central Office with a typical configuration having 23 B channels on slots 1 through 23 and one D
channel on slot 24.
NFAS Support
Non-Facility Associated Signaling (NFAS) is a PRI where multiple T1 lines share the same D channel. The
Allworx server supports NFAS using the National Standard ISDN, Lucent Custom 4ESS, Lucent Custom
5ESS, Nortel DMS-100 switch types.
Note: The configuration must match the provisioning defined by the Central Office. A typical configuration
has 23 B channels on slots 1 through 23 and one D channel on slot 24 of the primary T1 line, plus 24
B channels on slots 1 through 24 of the secondary T1 line. To configure NFAS on the Allworx system,
the NFAS line with the D channel must be connected to the T1-A port.
Robbed Bit Signaling (RBS) Support
The Allworx server supports classical T1 Robbed Bit Signaling (RBS) trunk lines on a time slot by time slot
basis. Sometimes this functionality is referred to as T1 Channel Associated Signaling (CAS). The following
modes are supported:
FXO Loop-Start
FXO Ground-Start
E&M Wink Start
E&M Feature Group B
E&M Immediate Start
For the above selections, operational use is basically the same as the corresponding analog interface types.
The precise signaling protocols for each interface are implemented in conformance with the procedures
documented in EIA/TIA-464C. Inbound Caller-ID is supported on the FXO modes, if the CO supports it and
the check box is enabled on the Outside Lines / Digital Lines / Modify page.
For primary CO line connectivity, the FXO Ground-Start slot choice is typically preferred to minimize the
possibility for glare conditions, especially when call volume is high. Furthermore, it is not guaranteed that the
network provides an explicit disconnect signal in FXO Loop-Start mode. Normally, the user would terminate a
call by hanging up the phone. However, if a call is under the supervision of the auto-attendant, the lack of a
terminating signal can cause a call to remain live for an extended period of time (tens of seconds) after the