User`s guide

System Administrator’s Guide – Release 7.2.3.x
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trademarks of their respective owners.
Revised: September 1, 2010
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Allworx has enhanced key-system capabilities relative to SIP devices and Digital Lines. Any SIP proxy, SIP
gateway, or Digital Line (T1) bearer channel can be made available as Line Appearance selections when
they are enabled on their respective configuration pages. Through this manner, the Allworx system can
present a common key system use model to all external voice circuit facilities including VoIP trunks going to
an ITSP.
9.4.10 Messages PFK
The PFK automatically monitors the status of the designated user’s Message Center voicemail inbox and
when pressed, automatically accesses the inbox. The PFK LED turns red when there is a new message in
the monitored inbox. Specify the user whose inbox is to be monitored when setting up the PFK.
9.4.11 Not Used
No action. Select this choice to disable a previously-defined PFK.
9.4.12 Parking Orbit PFK
The PFK can be mapped to one of the nine Parking Orbits. When calls are parked they are sent into a
Parking Orbits 701 through 709
†
. Calls waiting in a parking orbit will time-out after 10 minutes causing the
call to be redirected to the Auto Attendant. A PFK can be set up to answer a call in any one of the 9 Parking
Orbits. See Section 25, Parking Orbits, for more information
9.4.13 Queue Alarm PFK
The PFK is mapped to one of the 10 Call Queues in the system. It notifies the user of the queue’s activity
levels (number of calls in the queue and/or longest wait time). It can be configured to include an audible
alarm with the queue’s status displayed on the phone’s LCD.
9.4.14 Queue Appearance PFK
The PFK is mapped to one of the 10 Call Queues in the system. It automatically monitors the status of a Call
Queue and can be used to answer calls that are in the queue.
9.4.15 Speed Dial PFK
The PFK automatically dials an extension. The extension is specified when setting up the Speed Dial function
for this PFK.
9.4.16 Enhanced PFK Administration
With the introduction of the Allworx 9224 phone and Allworx Tx 92/24 Expander, it is possible to have up to
96 PFKs on a single phone. Enhanced PFK Administration provides a System Administrator with tools and
flexibility in managing the PFKs of all Allworx phones.