User`s guide

System Administrator’s Guide – Release 7.2.3.x
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Revised: September 1, 2010
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8.3 Testing Phones
Below are some suggested steps for verifying that a phone is set up correctly:
1. Dial 400
†
for Auto Attendant.
2. Enter ‘#7’. The Auto Attendant will play back information about the phone configuration.
3. Hang up. The phone will ring back.
If any of these steps fail, check:
• Physical wiring between phone and server.
• Network settings.
• Phone and server configuration.
†
Extensions may vary per system. If you are using a non-default Internal Dial Plan, consult the Phone Features tab of the
My Allworx Manager page to determine what extensions are being used for the corresponding feature.