User`s guide

System Administrator’s Guide – Release 7.2.3.x
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Revised: September 1, 2010
Page 118
Allworx IP phone Programmable Function Keys (PFK) can be configured to display the status of and answer
a Call Monitor. All phones with a PFK define for a particular Call Monitor will ring when a call is routed to that
Call Monitor. To configure the PFK:
1. Expand Phone System and select Handset.
2. Select View Configuration for the appropriate SIP Handset.
3. Select Modify under Action in the Programmable Function Keys (PFK) section.
4. For the targeted PFK, select Call Monitor from the drop-down menu.
5. Select define (if revising, select change) for this Key under the Type heading, the following pop-up will
appear:
6. Select the applicable Call Monitor for the PFK from the Monitor drop-down menu, in the above example
this is Monitor 0.
7. Set the Ring Type from the drop-down menu. This allows a unique ring such that the Call Monitor can
be distinguished from other calls to this phone.
8. Select Done to complete the assignment.
9. Select Update to save the new PFK setting.
In addition, an Allworx IP phone can be programmed to display:
• Multiple Call Monitors per phone to track more than one Call Monitor.
• Multiple occurrences of the same Call Monitor. This allows a user to take more than one call at a
time from the same Call Monitor, so that additional calls are not missed while attending to the
current call.