User`s guide

System Administrator’s Guide – Release 7.2.3.x
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Revised: September 1, 2010
Page 113
“Prompts” are messages from the Auto Attendant that give the caller instructions and “Features” are tasks that
the Auto Attendant performs when the caller dials a certain sequence. The selectable Features and Prompts
available are:
Field Options Prompt/Description (if applicable)
Description N/A Enter description of the Auto Attendant
Dial-By-Name Menu (#1) disabled
enabled (default)
Allows callers to type the spelling of a user’s name based
on the setting in the Dial-By-Name Spell Option field
Dial-By-Name Prompt do not play
play (default)
Prompt: Press #1 to dial by name.
Dial-By-Name Spell
Option
spell first or last
name
spell last name
spell first name
Select the spelling method for the Dial-By-Name option
Dial-By-Directory Menu
(#2)
disabled
enabled (default)
Allows the caller to listen to a list of users and their
extension and then enter an extension.
Note: Dial-By-Directory will automatically be disabled if
there are more than 50 users assigned to the Auto
Attendant
Dial-By-Directory Prompt do not play
play (default)
Prompt: Press #2 for a listing of all users and their
extensions.
Note: Dial-By-Directory will automatically be disabled if
there are more than 50 users assigned to the Auto
Attendant
Dial It Now Prompt do not play
play (default)
Prompt: If you know your party's extension you may dial it
now.
End Call Prompt do not play
play (default)
Prompt: Press 9 or hang up to end your call.
Repeat Options Prompt do not play
play (default)
Prompt: Press * to listen to these choices again.
Speed Dial Numbers Allowed
not allowed (default)
(support for dialing 350-399, 34000-34999
†
from main
menu)
†
Extensions may vary per system. If you are using a non-default Internal Dial Plan, consult the Phone Features tab of the
My Allworx Manager page to determine what extensions are being used for the corresponding feature.