User`s guide

System Administrator’s Guide – Release 7.2.3.x
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Revised: September 1, 2010
Page 110
22 Day-Night Mode
The Day-Night mode feature is used to control the Auto Attendant greetings played and system extension call
routes followed, if configured for different Day-Night mode behavior, based on the business’s hours of
operation. The server can be set to either automatically switch between Day and Night modes or allow a user
to initiate the change manually. Automatic switching depends on the Day Mode Hours scheduled by the
System Administrator. However, the current mode can be overridden manually.
By default, the server is in Automatic Control. The hours of operation are defined as Monday through Friday,
8 am to 5 pm, and closed Saturday and Sunday. The Day Mode Hours fields can be configured to switch
between the modes multiple times during the day. In addition, Holiday hours can be added to override the
Daily hours based upon a certain date(s).
To change either the Day-Night Control setting, Automatic or Manual, or to edit the predefined Daily and/or
Holiday hours, select Business / Day-Night Mode then the Modify
link.
Note: The server will automatically define blank fields as Night Mode.
The Day and Night modes can be changed manually using either of the following options:
1. Day Mode or Night Mode button (depends on current state) at the top of the Business / Day-Night Mode
page.
2. Day-Night Mode defined PFK on a handset. See Section 9.4.7, Day-Night Mode PFK, for more
information.