User`s guide

System Administrator’s Guide – Release 7.2.3.x
300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
© 2010 Allworx Corp. All rights reserved. Allworx, a wholly owned subsidiary of PAETEC Holding. All other names may be trademarks or registered
trademarks of their respective owners.
Revised: September 1, 2010
Page 106
Update button. The table will display the Emergency CID, Location and Service Group assigned to the
handset.
20.1.3 Assign Emergency Caller ID via Handset
A new Caller ID can be added or handsets can be assigned an existing Emergency CID number. Any
Emergency CID entered via the phone’s Admin page or CONFIG menu will override the existing CID number
assignment for the handset.
Note: When assigning an Emergency CID number to a handset from the server’s Admin page, the Caller ID
number will not be displayed on the phone’s Admin page or under the CONFIG menu.
Phone’s Admin Page
Log into the Admin page of the handset. Navigate to the Configuration / Preferences page and then select
the Modify
link. Scroll to the bottom of the page. Enter a new or existing CID number in the Emergency
Caller ID Number field and then select the Update button. A phone reboot is required for changes to be
reflected on the server’s Admin page.
Handset CONFIG Menu
From the handset, select the CONFIG softkey and choose Preferences. Scroll to the bottom of the list of
settings. Select the Emergency Caller ID Number option to enter a new or existing Caller ID number. A
phone reboot is required for changes to be reflected on the server’s Admin page.
Emergency CID displayed on Admin page
When a new Emergency Caller ID number is added via a phone’s Admin page or CONFIG menu, an
Emergency CID entry will be created in the Emergency Caller ID Numbers table on the server’s Admin page.
The Description of the handset is used as the Location and the Service Group is set to ‘All Trunk Devices’.
After a phone reboot, the Emergency CID will be displayed in bold green text on the server’s Admin page.
Select the show details
link to see the previously assigned Emergency CID (if any) for each handset. To