Warranty

Residential Intruder Protection: Allure Entry Doors
warrants that for a period of ten (10) years following
delivery that Allure Entry Doors will reimburse the
original single family residential homeowner for
property loss arising out of burglary due to entry though
a locked pane of laminated impact glass which has been
smashed or broken by a burglar up to a maximum of the
owner’s deductible (not to exceed $1,000). In order to
file a claim, within 30 days of the burglary customer
must provide Allure Entry Doors proof of purchase, a
copy of the police report, a copy of the loss claim notice
to the insurance company for the burglary and two
pictures of the broken door which shows the logo of the
glass manufacturer.
Supplemental Export Warranty: For product installed
outside of the Continental U.S. all warranty coverage is
hereby reduced to one (1) year. Allure Entry Doors will
provide replacement parts on its sole discretion but will
not be responsible for doing on-site inspections or
warranty repairs. Coverage for residential intruder
protection is not available outside the U.S.
How you can get service: All claims for defect under this
warranty should be submitted in writing to the dealer
where the product was purchased within 60 days of
discovery. If the dealer cannot be located, claims should
be submitted to Allure Entry Doors customer service at
1-844-758-1747.
How Florida state law relates to the warranty: This
warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
Proper Maintenance: To clean your product, use a mild
soap and water mixture. Refrain from using harsh
chemicals on this product as this can break down the
finish. Grease the door hinges once per year to ensure
smooth operation of the door.
Overhang Requirement: An overhang is required for all
doors. The overhang protects the door from direct
exposure to sunlight and the elements. Doors without
adequate overhangs may experience performance
problems such as color fading, warping, water
penetration, and finish deterioration. Warranty is void
without proper overhang. The projection of an adequate
overhang depends on your climate and the direction the
door faces. See the chart below to ensure your door is
properly protected. The height (H) can be found by
measuring from the bottom of the door to where the
overhang joins the wall. The distance of the projection is
(P).
Direction Your Door Faces
Climate
North
South
East
West
Dry
P = ½ H
P = 2H
P = ½ H
P = 2H
Coastal
P = ½ H
P = H
P = H
P = H
Humid
P = H
P = H
P = H
P = H
Mild
P = ½ H
P = H
P = ½ H
P = H