User manual

NANO 2 – Setting up Features
User Manual v2.8
www.allo.com
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• Select the extension to receive the call from the Nano2PBX to record the Greeting
message.
• Click the "Record" button. A request will be sent to the Nano2PBX. The Nano2PBX
will then call the extension for recording the IVR prompt from the phone.
• Pick up the call from the extension and start the recording following the voice prompt.
• The recorded file will be listed in the Greeting Message web page. Users could select
to re-record, play or delete the recording.
4.10.2. Uploading Voice Files
Navigation: Greeting Messages > Upload a custom Voice Menu Prompt. If the user has
a pre-recorded Voice file, click on "Upload IVR Prompt" in Web GUI->Greeting Messages->
Upload a custom Voice Menu Prompt page to upload the file to the Nano2PBX. The
following are required for the IVR prompt file to be successfully uploaded and used by the
Nano2PBX:
• PCM encoded.
• 16 bits,8000Hz mono.
• In GSM, .WAV. g729 format
Important Note:
File Size Should be under 5 MB
Convert Sound File
Usually, the recorded sound file cannot be directly used by the Nano2PBX. Users would
need convert the sound file to make it compatible with the PBX system before uploading,
using audio processing software tools. The recommended format for the compatible sound
file format is GSM, WAV, G.729.
For example, the following online converter provided by Digium, Inc can be used to convert
the sound file.
http://my.digium.com/en/products/ivr/audio-converter/