User manual

NANO 2 - Introduction
User Manual v2.8
www.allo.com
1
Table of Contents
1. Product introduction ............................................................................................ 4
0.1. Overview .......................................................................................................................... 4
2. Getting Started With the Nano2PBX ................................................................... 5
2.1. Installation ........................................................................................................................ 5
2.2. Notification LEDs (On the Front Panel): ........................................................................... 6
2.3. Quick Installation Wizard ................................................................................................. 7
2.4. Accessing the Main GUI (Graphical User Interface) ........................................................ 7
3. System Status....................................................................................................... 9
4. Setting up the Features ..................................................................................... 10
4.1. Configure hardware ....................................................................................................... 10
4.2. Extensions (Analog & SIP) ............................................................................................. 10
4.2.1. Create New User:........................................................................................................... 11
4.2.2 Modify/Delete selected users .......................................................................................... 13
4.3. Trunks ............................................................................................................................ 16
4.3.1. Analog Trunks ................................................................................................................ 16
4.3.2. VOIP Trunks ................................................................................................................... 16
4.3.3. Adding a New VoIP Account Details .............................................................................. 16
4.3.4. Editing / Deleting an Existing VoIP Account: ................................................................. 17
4.4.2. Restore Default Calling Rule .......................................................................................... 20
4.5. Dial plans ....................................................................................................................... 21
4.6. Time Intervals ................................................................................................................ 21
4.7. Voicemail Groups ........................................................................................................... 22
4.7.1. Configuring a Voicemail Group ...................................................................................... 22
4.8. Music on Hold (MOH) .................................................................................................... 23
4.9. Call Queues ................................................................................................................... 24
4.9.1. Configuring a Queue ...................................................................................................... 24
4.9.2. Agent Login Settings ...................................................................................................... 26
4.9.3. Agent Settings ................................................................................................................ 27
4.10. Greeting Messages ...................................................................................................... 27
4.10.1. Recording Voice Files .................................................................................................. 27
4.10.2. Uploading Voice Files .................................................................................................. 28