User manual

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User manual V2.0 www.allo.com
Wrap up Time: After an agent finishes a call, this setting adjusts the amount of time to wait
before sending another call to this agent. This will need to be adjusted to match the workflow of
the agents.
Click on “CREATE “button, followed by “SAVE ALL” button to update the configuration
changes.
4.5 Voicemail Groups
A Voicemail Group is a pre-programmed group of voicemail recipients. All the members of this
group will receive the same voicemail message.
By clicking on the ADVANCED >Voice Mail Groups > Create a New Voice Mail Group link
on the left side navigation of the MegaPBX menu, we reach this section:
Group Name: Specify the name for the voicemail Group
Description: Provide the description for the voicemail Group
Add Member: You add the SIP Extension, who wants to be part of the voicemail group
Click on “CREATE “button, followed by “SAVE ALL” button to update the configuration
changes.