Specifications

To create an IVR Schedule, fill in the required details such as Name, Description, IVR Menu selection,
and then Day / Time Range details. You can also see a list of existing schedules, and can edit / delete
them.
When done, click the Cre a te IVR Sche d ules button.
Create IVR Schedules Details
1. Name: The name of the schedule
2. Description: A short description of the schedule
3. IVR Menu: The IVR to be played.
4. Day / Time Range: The days and start/end time to play the selected IVR
3.3.3 Bridging VoIP Line with PSTN & Vice Versa
This can be done by with below mentioned steps
Step 1: Creating an IVR and select GOTO option as Bridge to PSTN (Line 1)
Step 2: Give a Bridge Password in VoIP Settings to bridge the incoming VoIP Call to PSTN.
Step 3: Change the Inbound Destination to IVR in VoIP Settings. So that all incoming VoIP Call will be
redirected to Line 1 and go out through PSTN.
Step 4: Dial a Bridge Password when it prompts to get a PSTN Dial tone to call out.
Same procedure will apply for Bridging PSTN Line with VoIP
3.4 Queues
What is a Queue?
Queues used to distributes incoming calls in the order of arrival to the first available extension in the
queue. The system answers each call immediately and, if necessary, holds it in a queue until it can be
directed to the next available extension.