User`s manual

Chapter 1 - Using the AT-VP504E FXS User’s Manual (SIP/MGCP Version)
AT-VP504E FXS 10
Call Transfer –
Supervised
The call transfer – supervised allows you to transfer a current call to
any other extension or phone number. However, the individual at the
other extension or phone number must answer to complete the
transfer.
X To transfer a current call supervised:
1. Perform a Flash-Hook.
This will put the call on hold.
2. Wait for the transfer tone (three “beeps”).
3. Dial the number to which you want to transfer the call.
The third party will answer.
4. Hang up your phone.
The call will be transferred.
5. If you want to get back to the first call (the call on hold), you
must perform two Flash Hooks.
You are back with the first call and the third party is released.
Call Transfer –
Unsupervised
The call transfer – unsupervised allows you to transfer a current call to
any other extension or phone number. The individual at the other
extension or phone number does not need to answer to complete the
transfer.
X To transfer a current call unsupervised:
1. Perform a Flash-Hook.
This will put the call on hold.
2. Wait for the transfer tone (three “beeps”).
3. Dial the number to which you want to transfer the call.
4. Wait for the ringback tone, then hang up your phone.
The call will be transferred. You can also wait for the third
party to answer if you want. In this case, the call transfer
becomes supervised.
Note: If the number to which you want to transfer the call is busy or
does not answer, quickly depress and release the plunger in or the
actual handset-cradle twice. The busy tone or ring tone is cancelled
and you are back with the first call.