Specifications
Chapter 10 - Maintenance Administration Manual (SIP/MGCP Version)
AT-VP504E FXS 81
Solving
Software
Upgrade
Problems
An error occurs when the AT-VP504E FXS attempts to
communicate with the software server
There could be a number of reasons for this:
The file specified in the upgrade command does not exist
or is in a different directory to the one given.
• Check the file name and its location.
• Make sure that the software server (TFTP) is
running and properly configured.
The IP address of the software server is not the correct
one.
• Check the given IP address.
• Check the IP port.
An error occurs when the AT-VP504E FXS attempts to transfer
the file
There could be a number of reasons for this:
The Ethernet cable has become disconnected from the
AT-VP504E FXS or the PC running the file transfer.
Reconnect the cable and start again.
Power to the AT-VP504E FXS has been disrupted during
the file transfer. Check the power connection to the
AT-VP504E FXS and start again.
An incorrect file is being specified and transferred to the
AT-VP504E FXS. Check the filename and start again.
Solving SNMP
Management
Software
Problems
The SNMP network management software cannot access the
AT-VP504E FXS
Check that:
The IP information for the AT-VP504E FXS is correctly
configured.
The AT-VP504E FXS was reset after the IP information
was defined.
Try to locate the AT-VP504E FXS’s IP address. If impossible, perform
a reset as indicated in section “Using the Dual-Mode Default Settings
Switch” on page 22.