Installation manual

37
Appendix B
Technical Support Fax Order
Name___________________________________________________________________
Company ________________________________________________________________
Address _________________________________________________________________
City ____________________State/Province____________Zip/Postal Code __________
Country _______________________ Phone______________________Fax _________
Incident Summary
Model number of Allied Telesyn product I am using _____________________________
Firmware release number of Allied Telesyn product _____________________________
Other network software products I am using (e.g., network managers)
________________________________________________________________________
Brief summary of problem __________________________________________________
________________________________________________________________________
Conditions (List the steps that led up to the problem.) ___________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Detailed description (Please use separate sheet)
Please also fax printouts of relevant files such as batch files and configuration files.
When completed, fax this sheet to the appropriate ATI office. Fax numbers can be found
on page 41.