User guide
Table Of Contents
- Title Page
- About
- Contents
- Introduction
- Installing the AR100 Series Internet Router
- Getting Connected
- About Web Access to the AR100
- Configuring for the First Time
- Configuring for a Leased Line
- Changing Your Configuration
- Using Telephony Services
- Accessing Router Utilities
- Troubleshooting
- Safety and Statutory Information
Contents v
CHAPTER 10
Troubleshooting
Front panel LEDs .......................................................................................... 10-1
Troubleshooting installation ......................................................................... 10-2
No LEDs light ......................................................................................... 10-2
System LED stays on .............................................................................. 10-2
LAN Link LED does not light .................................................................. 10-2
Communication problems between PC and router ....................................... 10-3
No Ethernet card ................................................................................... 10-3
No web browser .................................................................................... 10-4
TCP/IP not installed ................................................................................ 10-5
Wizard already active ............................................................................ 10-5
Dynamic IP address assignment failed .................................................... 10-6
No routers found ................................................................................... 10-7
Not responding ..................................................................................... 10-8
No free IP address .................................................................................. 10-8
No gateway address .............................................................................. 10-9
Gateway address already used ............................................................... 10-9
No Internet access ..................................................................................... 10-10
No access to remote office ......................................................................... 10-11
Access to router denied ............................................................................. 10-12
Connection test fails .................................................................................. 10-13
ISDN Status ......................................................................................... 10-13
Internet Connection ............................................................................ 10-13
Inter-Office Connection ....................................................................... 10-14
Software upgrade problems ....................................................................... 10-15
Advanced troubleshooting utility ................................................................ 10-16
Using interactive commands ...................................................................... 10-17
Advanced ISDN troubleshooting ................................................................. 10-18
Test your own router ........................................................................... 10-18
Show ISDN call connections ................................................................. 10-18
CHAPTER 11
Safety and Statutory Information
Safety and statutory statements ................................................................... 11-1
Environmental Conditions ............................................................................ 11-4
Sicherheitshinweise ...................................................................................... 11-4