User guide

Log and Trap Listing by Reason Code Overview

2-7

Log Reference for SBx3100 and iMAP Series Switches (SBx3112 Logs with Traps)

8. If this does not resolve the problem, contact Allied Telesis support.

Alarms The following components are affected:

Component Status Alarm

• XE4 Degraded Major

• GE24POE Degraded Major

• GE24SFP Degraded Major

2.1.7 Datalink Lost (CM Side: Link <A or B> Slot <4 or 5>)

Message Card Failure Raised

Severity Major

Explanation There are two data (traffic) links between each SM and each CFC (two

data links, A and B, to the CFC in slot 4, and two data links, A and

B, to the CFC in slot 5). The CM runs a polling audit on the links,

and if communication is lost, the CM will report this and the mes-

sage will include which link (A or B) and which slot (4 or 5) has

been lost. If the link is to the inactive CFC, layer 1 is lost, but

switching traffic may not be affected.

Action Perform the following:

1. If the CFC slot is the active CFC, wait until a low traffic period and perform a switch of

activity. Then perform the following steps. Perform the next step only if the current

step does not resolve the problem.

2. Restart the SM.

3. Reseat the SM.

4. Restart the inactive CFC

5. Reseat the inactive CFC.