User guide

Overview Log and Trap Listing by Reason Code

Log Reference for SBx3100 and iMAP Series Switches (SBx3112 Logs with Traps)

2-6

1. If the CFC slot is the active CFC, wait until a low traffic period and perform a switch

of activity. Then perform the following steps that are for an inactive CFC. Perform the

next step only if the current step does not resolve the problem.

2. Restart the SM.

3. Reseat the SM.

4. Restart the inactive CFC

5. Reseat the inactive CFC.

6. Replace the SM.

7. Replace the inactive CFC.

8. If this does not resolve the problem, contact Allied Telesis support.

Alarms The following components are affected:

Component Status Alarm

• XE4 Degraded Major

• GE24POE Degraded Major

• GE24SFP Degraded Major

2.1.6 Control Link Lost (SM side: slot 4) or (SM side: slot 5)

Message To Be Supplied

Severity Major

Explanation There is a control (messaging) link between each SM and each CFC

(one control link to the CFC in slot 4 and another control link to

the CFC in slot 5). The SM runs a polling audit on the link, and if

a control link is lost, the SM will report and include which slot

(4 or 5). If the link is to the inactive CFC, layer 1 is lost, but

switching traffic may not be affected. Also, if the control link

lost is to the active CFC, the CFC will reboot the SM to try to

resolve the problem.

Action Perform the following: