SNMPc Enterprise Manager Installation Guide Version 5.
Castle Rock Computing 12930 Saratoga Ave Saratoga, CA 95070 USA Phone: Fax: Email: WEB: 408-366-6540 408-252-2370 support@castlerock.com www.castlerock.com The information in this document is subject to change without notice and should not be construed as a commitment by Castle Rock Computing. Castle Rock Computing assumes no liability for any errors that may appear in this document.
Contents CONTENTS .................................................................................................I OVERVIEW................................................................................................ 1 GETTING STARTED ................................................................................ 3 SYSTEM REQUIREMENTS............................................................................ 3 INSTALLING NOTIFY!CONNECT .................................................................
Overview SNMPc 5.0 Enterprise is a general-purpose Distributed Network Manager offering the following major benefits over a standalone product: • By using polling and server components that run on multiple computers, SNMPc 5.0 Enterprise can be scaled to manage very large networks. • By using multiple remote login consoles, SNMPc 5.0 Enterprise encourages sharing of management information by many people. • SNMPc 5.0 Enterprise is cost-effective because a collection of SNMPc 5.
Getting Started System Requirements Before installing any SNMPc 5.0 Enterprise components you must verify that the following hardware and software components are installed and properly configured: • • • • • • • • • • • IBM PC/AT compatible Pentium Pro 166MHz with 64MB memory. At least 100MB free hard disk space. CD-ROM Disk Drive. Minimum 800X600 Color Adapter and Monitor Mouse. Microsoft Windows NT 4.
Installing a Basic System In a Basic System configuration, all SNMPc 5.0 Enterprise components (poller, server, and console) run on the same workstation. This section describes how to install a Basic System. After you have completed the basic system installation, refer to Creating a Distributed System for instructions on extending your system to include remote polling agents and remote consoles. Perform the following steps to install a Basic System: • Place the SNMPc 5.
Using a Basic System After installing a Basic System, the SNMPc 5.0 Enterprise server and polling agents will start automatically when you log on to Windows NT. Your network will be automatically discovered and added to the server map. SNMP and IP devices will be polled using IP Ping polling and device status will be added to the map and event log file. Login to the Server Locate the SNMPc 5.0 Enterprise icon in the Windows NT Task Bar and click on it to bring the SNMPc 5.
SNMPc 5.0 Enterprise includes an Event Log Tool window for viewing several filtered instances of the Event Log database. This is a tabbed dialog box that occupies the lower portion of the frame window. Current events are shown in the first tab of this tool window. The SNMPc 5.0 Enterprise MDI frame occupies the remainder of the console. This frame is used to show submap views, MIB Tables and MIB Graphs.
Common MIB Commands • Select a MIB Table from the MIB Selection Tree. Select a device icon from a submap view. Press the View/MIB Table button to show a MIB table for the device. Press the View/MIB Graph button to show a graph. • Select the Trend Reports Selection Tree. Select a device icon from a submap view. Use the Insert/trend Report to create a scheduled report. Enter a report name and press OK. A summary report will be exported to the default printer every day.
Migrating from SNMPc 4.0 SNMPc 5.0 Enterprise is a completely new management product and does not share any of the underlying database formats or mechanisms with the SNMPc 4.0 standalone manager. Therefore you can not upgrade directly from SNMPc 4.0 to SNMPc 5.0 Enterprise. In fact, the SNMPc 5.0 Enterprise installation will not allow you to install over an existing SNMPc 4.0 installation. SNMPc 5.0 Enterprise does include an import mechanism for SNMPc 4.0 map files.
Creating a Distributed System Installing A Remote Console Once you have accustomed yourself to using SNMPc 5.0 Enterprise in a standalone configuration, the first level of extension is to login from a remote workstation. You can login from any workstation that is running TCP/IP and is connected to your network in some way (e.g., over the Internet, leased line, LAN, etc.). However, the SNMPc 5.
Installing A Remote Poller Remote Polling Agents are sold separately You can add a remote Polling Agent to another computer on your network. This computer could be on the same LAN or in another city. Unlike the Console computer, you can add a Polling Agent on the other side of a lowspeed line because it does not have high bandwidth requirements.
The setup program will proceed to install the Polling Agent on your system. After the installation is complete, logoff from Windows NT and then logon again. The Polling Agent will be started and it will automatically connect to the SNMPc 5.0 Enterprise server. Using a Distributed System There are two main differences in a distributed system: 1. You can login to the server from any workstation by using the Programs/SNMPc 5.0 Enterprise/Login to Remote Server command from the Windows NT Start menu.
Viewing Trend Reports with a WEB Browser To automatically export a Scheduled Trend Report to a WEB server, first use the Config/Trend Reports menu to set the WEB output directory. Enter the directory where you want the WEB reports to be placed in the Root WEB Directory edit box. This must be a path name that is accessible on the SNMPc 5.0 Enterprise server computer.
Interconnecting Multiple Servers A distributed management configuration that allows communication between multiple server systems is sometimes called a Manager of Managers. In this scenario there are multiple management domains but each domain has management personnel who need to use a local server. These servers all report to one or more super-servers that incorporate topology for all management domains. In this release of SNMPc 5.0 Enterprise, intercommunication between multiple servers is not supported.
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Getting Support SNMPc 5.0 Enterprise includes free End User support for a period of 60 days after purchase. With End User Support, you can get help when installing or using SNMPc 5.0 Enterprise and you can download product updates from our WEB site. After 60 days, you may extend your End User support for an additional annual fee. You can contact us using one of the following methods: Telephone: Fax: Support Email: Sales Email: WEB: 408-366-6540 408-252-2670 support@castlerock.com sales@castlerock.com www.
