User guide

3
Rapier Switch Software Release 2.2.1
C613-02013-00 Rev A
Maintenance and Troubleshooting
This Chapter ................................................................................................... 87
How the Router Starts Up ............................................................................... 88
How to Avoid Problems ................................................................................... 89
What to do if you clear FLASH memory completely ......................................... 90
What to do if ISDN Fails to Connect ................................................................ 91
What to do if the PPP Link Disconnects Regularly ............................................ 92
What to do if Passwords are Lost .................................................................... 92
Getting the Most Out of Technical Support ..................................................... 93
Resetting Router Defaults ................................................................................ 94
Checking Connections Using PING .................................................................. 94
Troubleshooting IP Configurations ................................................................... 95
Troubleshooting DHCP IP Addresses ................................................................ 96
Troubleshooting IPX Configurations ................................................................ 97
Using Trace Route for IP Traffic ........................................................................ 99