AT-RG613/623 TX - Series Residential VoIP Gateway - User Manual This User Manual covers the following products: AT-RG613TX AT-RG623TX For installation and safety instructions please refer to this User Manual. For a description of detailed functionality please refer to the Software Reference Manual (available on our website http://www.alliedtelesyn.com from the ‘products/residential gateways’ menu). Document Number M613-00002-01 REV D Copyright © 2004 Allied Telesis All rights reserved.
AT-RG613/623TX Series Residential VoIP Gateway - User Manual 1 Contents CHAPTER 1. IMPORTANT SAFETY INSTRUCTIONS...................................................... 2 Conditions of use........................................................................................................................... 5 Product care ................................................................................................................................... 6 Emission Statement.................................
2 AT-RG613/623TX Series Residential VoIP Gateway - User Manual 1. IMPORTANT SAFETY INSTRUCTIONS Please observe the following instructions, non-observance could lead to serious injury or even death, through fire or electric shock Save these instructions Do not open the unit Do not open this product except when there is a specific indication in the manual. To prevent ELECTRIC shock, do not remove the cover.
AT-RG613/623TX Series Residential VoIP Gateway - User Manual 3 Gas Leak Do not use the telephone to report a gas leak in the vicinity of the leak. Figure 3: Gas Leak Avoid harmful substances Be careful not to drop water or any other harmful substance onto the product. This could lead to fire or electric shock. If water or other substances enter the unit, unplug the power and please contact your support centre or sales stores.
4 AT-RG613/623TX Series Residential VoIP Gateway - User Manual Do not use with non- standard plugs or wiring This could lead to fire, only use with industry standard plugs and wiring suitable for your territory. Figure 7: Do not use unsuitable plugs Unplug when installing or moving to avoid the risk of electric shock. Figure 8: Unplug Do not damage the power cable This could lead to fire or electric shock.
AT-RG613/623TX Series Residential VoIP Gateway - User Manual 5 Conditions of use Do not use or store the device: In direct sunlight. Near a heater or in a hot place. Where there could be a sudden temperature change In a damp place or near a liquid such as water. Humidity must be less then 80%. In areas subject to a lot of vibration. In dusty and/or carpeted areas. In the presence of corrosive gases.
6 AT-RG613/623TX Series Residential VoIP Gateway - User Manual Product care Cleaning Keep the product free from dust and maintain in a clean condition. Figure 14: Before cleaning Clean the device with a dry, soft cloth In case of heavy dirt, clean using a soft, damp cloth with a neutral detergent then dry with a soft cloth.
AT-RG613/623TX Series Residential VoIP Gateway - User Manual 7 About this manual Thank you for choosing the AT-RG613/623TX Series Residential VoIP Gateway. Please read this manual carefully and use the device correctly. Please see below for the meaning of the icons used in this manual. “The device”, “This product”, “AT-RG613”, “AT-RG623”, “RG613TX”, "RG623TX", “RG623” or “RG613” all refer to the Residential VoIP Gateway unit.
8 AT-RG613/623TX Series Residential VoIP Gateway - User Manual 2. Contents of the package Figure 17: Contents of the package RG613/623 TX Power Adapter Wall Bracket User Manual Warranty Card (Notice) The package does not contain screws. The following items are included with each AT-RG613/623TX. Contact your sales representative if any items are damaged or missing.
AT-RG613/623TX Residential VoIP Gateway - User Manual 9 3. What can the AT-RG613/623TX do for you? The AT-RG613/623TX is a Customer Premise Equipment (CPE) designed to be installed in a customer residence, it interfaces with new generation fibre/copper networks designed to support broadband communications. Using this intelligent equipment, called a "residential gateway", you can use broadband integrated services for telephony, Internet and Internet Video.
10 AT-RG613/623TX Series Residential VoIP Gateway - User Manual 4.
AT-RG613/623TX Series Residential VoIP Gateway - User Manual 11 Table 2: TEL LED indications RG613TX Led TEL State Function Green light on LED turns on green when you lift the receiver of the telephone or fax connected to TEL port and remains on during the call. Green light flashing The VoIP network is operating. Table 3: TEL LED indications RG623TX Led TEL 1 TEL 2 State Function Green light on ISDN bearer channel B1 is in use Green light flashing The VoIP network is operating.
12 AT-RG613/623TX Series Residential VoIP Gateway - User Manual Rear view of unit Figure 20: Back view AT-RG613TX Back view AT-RG623TX - TEL port - ISDN port - LAN port - LAN port - WAN port - WAN port - Power cable - Power cable Table 5: Ports description Port Function TEL PORT(RG613) ISDN PORT(RG623) Connects analog telephone and fax with telephone cord. Connects ISDN telephone and fax with telephone cord. LAN PORT (MDI-X) Connects computer, HUB and switch with UTP cable.
AT-RG613/623TX Series Residential VoIP Gateway - User Manual 13 5. Telephones and cables AT-RG613 - POTS Telephone and Fax Operation Check if the dial mode is set up for tone mode (T, Tone). If not, set the switch as shown below. Figure 21: Dial mode setting Some models do not have this switch or the possibility to set up the tone mode with a button. In this case please follow the instructions of the telephone and fax used.
14 AT-RG613/623TX Series Residential VoIP Gateway - User Manual Telephone cord and UTP cable There are 2 kinds of user connection cables: telephone cables and Unshielded Twisted Pair (UTP) cables used for data/ISDN. See Below. This product does not include any LAN or phone cables. These must be provided by the service provider or end user. Figure 22: Telephone cable Note: The telephone cable uses the RJ11 connector CAUTION: To reduce the risk of fire, use only No.
AT-RG613/623TX Series Residential VoIP Gateway - User Manual 15 6. Installing the AT-RG613/623TX Installation Before installing the AT-RG613/623TX, please read the safety information “For your Safety” in Chapter 1. When deciding the location of the device, please observe the following instructions: Do not install in direct sunlight, or a damp or dusty place. Do not install on an inclined or unstable surface. Do not cover air vents on the side or the back of the device.
16 AT-RG613/623TX Series Residential VoIP Gateway - User Manual Wall mounting the RG613/623TX: 1. Using the wall mount bracket as a template drive 3 drywall screws horizontally into the plywood towards the top and to either side of the available space. If plywood is not available, then use the wall mount bracket to mark the 3 hole locations and pre-drill for the drywall anchors, then drive the screws through the holes. 2. Hang the RG613/623TX as described in Figure 26.
AT-RG613/623TX Series Residential VoIP Gateway - User Manual 17 7. Connecting the AT-RG613/623TX AT-RG613TX Connecting the PSTN telephone ports Connect PSTN (POTS) telephone and PSTN fax units to the TEL ports with the appropriate telephone cords. Push in the plug of the telephone cord to the TEL port until you hear a “click” and make sure it is correctly fixed by pulling the telephone cord lightly.
18 AT-RG613/623TX Series Residential VoIP Gateway - User Manual AT-RG623TX Connecting the ISDN ports Connect ISDN telephone and ISDN fax units to the ISDN ports with the appropriate UTP cable. Push the plug of the UTP cable into the ISDN port until you hear a “click” and make sure it is correctly fixed by pulling the telephone cord lightly.
AT-RG613/623TX Series Residential VoIP Gateway - User Manual 19 UTP CABLE CONNECTION To connect devices to the WAN and LAN ports using UTP cables follow the steps below: 1. 2. Ensure that all cables are the right length to reach each device. Plug the UTP cable into the WAN port until you hear a “click” and make sure it is correctly fixed by pulling the UTP cable lightly. In the same way, connect the plug on the other end of the UTP cable to the WAN device.
20 AT-RG613/623TX Series Residential VoIP Gateway - User Manual DISCONNECTING POWER SUPPLY This product doesn’t have a power switch; it automatically turns on when you connect the power cable. When you want to turn it off, just unplug the power plug. Figure 30: Power cable Notice about functions and services When using the VoIP telephony service there may be some services offered by the standard telephone network that are not available.
AT-RG613/623TX Residential VoIP Gateway - User Manual 21 Appendix A: Troubleshooting This Appendix describes some of the more common problems that may occur during AT-RG613/623TX installation and use. In the event of a problem, please look at the LED indications and then refer to this Appendix. LED indication 10BASE-T/100BASE-TX Port LED This indicates the status of the 10BASE-T/100BASE-TX Port.
22 AT-RG613/623TX Residential VoIP Gateway - User Manual Green light flashes Off receiver of the telephone or fax connected to the TEL ports or you make a call. Attached telephone or fax machine is in use. The attached telephone is not in use. Fault Finding Is the POWER LED on? If the power LED is off please check if the power cable is not damaged, the power cable is correctly connected and you are using the plug with the correct power voltage.
AT-RG613/623TX Residential VoIP Gateway - User Manual Appendix B: Technical Specifications Product Specifications AT-RG613TX Supported standards IEEE 802.3 10 BASE-T, IEEE 802.3u 100 BASE-TX, RFC 791, RFC1144, RFC1112, RFC2236, RFC 2516, RFC 1334, RFC 1994, RFC 1631, RFC 2131, RFC 3261, RFC 1350, RFC 318, RFC 826, RTP/RTCP, H.323 4.0, MGCP/NCS 1.
24 AT-RG613/623TX Residential VoIP Gateway - User Manual Compliances IEC60950, UL1950, EN 60950 EN55022, EN61000-3-2, EN61000-3-3, EN55024 FCC CFR 47 Part 15 Sub B
AT-RG613/623TX Residential VoIP Gateway - User Manual Product Specifications AT-RG623TX Supported standards IEEE 802.3 10 BASE-T, IEEE 802.3u 100 BASE-TX, RFC 791, RFC1144, RFC1112, RFC2236, RFC 2516, RFC 1334, RFC 1994, RFC 1631, RFC 2131, RFC 3261, RFC 1350, RFC 318, RFC 826, RTP/RTCP, H.323 4.0, MGCP/NCS 1.0, SNMP v1, I.430, Q.921, Q.
AT-RG613/623TX Residential VoIP Gateway - User Manual Appendix C: Contact information In the event of any problem please contact your service provider or installer.
