User guide

Overview Log Files for Debugging the AlliedView NMS Server
3-41
AlliedView NMS Administration Guide (File Administration)
3.7 Log Files for Debugging the AlliedView NMS Server
This list contains log files that have useful information in debugging NMS problems; The list can be used by support to col-
lect debugging logs if there is a problem in the NMS server.
• NMS logs (Server logs):
• <AlliedViewNMS>/logs/* (all files in this directory)
• InstallShield Logs (Installer/Uninstaller/Key logs):
• <AlliedViewNMS>/log.txt
• Webserver logs (Apache/Tomcat logs):
• <AlliedViewNMS>/apache/logs/* (all files in this directory)
• <AlliedViewNMS>/apache/tomcat/logs/* (all files in this directory)
• Database logs (MySQL):
• <AlliedViewNMS>/mysql/data/mysql.err
• Upgrade logs (Service Packs logs):
• <AlliedViewNMS>/Patch/logs/* (all files in this directory)
• <AlliedViewNMS>/Patch/*.txt (all text files in this directory)
• <AlliedViewNMS>/Patch/*.xml (all XML files in this directory)
• Client logs if available
• <NMS client console has a save to file option>
• <Other client logs e.g. dialog error messages>
• Others:
• <AlliedViewNMS>/AT_revision.txt (Build release information)
TABLE 3-2 Example Device Type File Keys
Component Type Component Category Required File Keys
Telesis (TN)
- ADSL24AE
- ADSL48
- FX20
- CFC24
a
- CFC56
etc.
a. The CFC loads are for the cfc24univ load type. Refer to the Allied Telesis Component Specification
for more details.
iMAP
NEW_ADSL24AE_LOAD
NEW_ADSL48A_LOAD
NEW_FX20_LOAD
NEW_CFC24_LOAD
NEW_CFC56_LOAD
etc.
Rapier Types Rapier
NEW_RELEASE
NEW_PATCH
NEW_GUI_RESOURCE
NEW_HELP