User guide

Installation Procedures Provisioning / De-Provisioning Voice Service
AlliedView NMS Administration Guide (Provisioning the iMG/RG)
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7.10.5 Provisioning / De-Provisioning Voice Service
7.10.5.1 Overview
When a customer has video and data service (double-play), and wishes to add voice service, the use of AlliedView NMS makes
this possible, through the use of profiles, with a small number of steps. Moreover, adding or removing a second line for a ser-
vice is accomplished using only a few GUI screens. Finally, removing the voice service and going (back) to double play
involves (re)applying the profile for double-play.
7.10.5.2 Add Voice Service (Double-play to Triple-Play)
1. Ensure prerequisites are met:
• Customer uses iMG/RG General Profile that enables double-play and has internet and video profiles
- RG General - DeskLab-1 Video-1 Data
- Internet - HomeNetworkInet
- Video - Video-Proxy
• There is an RG General Profile for Triple-Play that matches the customer attributes for double-play and adds the neces-
sary attributes for voice (especially the voice VLAN and routes.
- RG General - DeskLab-3Play-1Video
2. Find the iMG/RG for the customer in the iMG/RGs table using various methods:
• Bring up the iMG/RGs node in the Network Inventory table and do a search (Ctrl-F) on the Customer ID.
• Bring up the Ports node in the Network Inventory table and do a search (Ctrl-F) on the Customer ID.
3. Right click on the iMG/RG or Port and select View/Modify Details. This brings up the Triple Play Service Management
screen.
4. Select the iMG/RG tab, which automatically shows the Mgmt. Info tab.