User manual
Troubleshooting
43
Technical Support Fax Order
Name__________________________________________________
Address _____________________City________________________
Phone ______________________Fax________________________
Company _______________________________________________
State/Province________________Zip/Postal Code______________
Computer Characterization
Processor ❐ 286 ❐ 386 ❐ 486 ❐ Pentium (586) Bus ❐ ISA ❐ EISA
Coprocessor ____________ RAM Memory ________________Megabytes
Chip Set ❐ Chips & Technology ❐ Suntec ❐ VLSI ❐ Headlin ❐ Opti
❐ G2 ❐ Bioteq ❐ Symphony ❐ Paradigm ❐ UMC ❐ Eteq
❐ DFI ❐ Del ❐ Hedaka ❐ IBM ❐ Other______________
BIOS ❐Phoenix ❐Award ❐AMI ❐Other ________Version __________
Ports LPT1 IRQ ______ COM1 IRQ ________COM3 IRQ_________
LPT2 IRQ ______ COM2 IRQ ________COM4 IRQ _________
Adapter Card ❐ AT-1700T ❐ AT-1700AT ❐ AT-1700BT ❐ AT-1700FT
IRQ ________ I/O address ______
Boot ROM: ❐installed ❐not installed
Adapter Card Driver Filename______ Size____K Timestamp _________
Drive Controller (❐MFM ❐IDE ❐SCSI)
IRQ ____ Manufacturer _______________Model/Rev_____________
Video Display Adapter
IRQ ____ Manufacturer _______________Model/Rev_____________
613-10434-00.bk Page 43 Monday, March 18, 1996 2:53 PM