User manual

Troubleshooting
41
To determine base I/O address and interrupt
If the CardAssistant program does not detect the presence of the
card, the address may be in a range that conflicts with another
device on the bus. In this case, the only way to access the card is
to change the base address setting of one device or the other.
Either remove other card-cage peripherals that might have the
same I/O address or move the AT-1700 to another computer.
To replace corrupted network software
1. Temporarily move the files that refer to the adapter card
driver and comment out references in your batch files.
2. Refer to your LAN administration manual for instructions
on how to install your network software.
Manual/Adapter Card/CardAssistant/Driver Compatibility
This manual is intended for use only with the AT-1700
8-interrupt adapter cards with which it was shipped. The manual
will incorrectly reflect the use of earlier adapter cards. Earlier
cards may be identified with information from the file
README.REV
on the CardAssistant distribution diskette.
The Version 2.0 CardAssistant software and card drivers
shipped with this manual are backward-compatible with respect
to the AT-1700 adapter card, and will operate correctly with
earlier versions of that card.
Get Technical Support
You can contact the dealer where you bought your AT-1700 for
local assistance. If local help is unable to resolve your problem,
ATI offers technical support via fax or telephone. In North
America, support engineers are available between the hours of
6:30 a.m. and 5 p.m. Pacific time. Please photocopy and complete
the technical support order on the next two pages. Then fax or
613-10434-00.bk Page 41 Monday, March 18, 1996 2:53 PM