Install guide
1-16 Troubleshooting Release Note
Software Release 2.7.4
C613-10444-00 REV A
The Diagnostics Menu
The GUI’s diagnostics pages enable you to troubleshoot network problems and
observe traffic flow, including:
• displaying LACP counters
• displaying STP, MSTP and GARP counters
• displaying the number and type of packets received and transmitted by
IP, and discarded by the IP gateway
• displaying the number and type of ICMP and UDP packets received
and transmitted
• displaying the number and type of RIP packets received and
transmitted; and the octets received and transmitted over each IP route
• displaying the number and type of IPX packets received and
transmitted; and the bytes received and transmitted over each IPX route
• displaying the contents of the switch’s file system and how much
memory is used and available. You can also delete files
• an interface to the switch’s command line interface, allowing you to
enter CLI commands.
Combining GUI and CLI Configuration
You can alternate between the GUI and the CLI without difficulty. Note that
GUI pages will not automatically refresh to reflect changes in the CLI
configuration; you must reload the relevant page (for example, by clicking the
Refresh button on your browser).
Troubleshooting
The GUI resource file has an 8-digit name, with the .rsc file extension. To check
which resource files are present on the switch, use the command:
show file
To see which GUI resource file the switch is currently using, and which it will
use on bootup, use the command:
show install
To display information about the GUI resource file that is currently installed,
use the command:
show gui
In particular, this command lets you check the file’s validity. If the file is invalid
or damaged, download a new file.
To display information about the switch’s HTTP server, use the commands:
show http server
show http server session