User guide

Configuring Network Services Customer Management
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AlliedView NMS Administration Guide
FIGURE 6-178 Find Subscriber/Ports Form
Once the port(s) appear, the user can either double-click a port or select the port and click on View/Modify Details to bring
up the relevant Port Management Form, where attributes can be viewed and modified.
Note: The View/Modify Details button is enabled when one entry is selected.
By searching on the Customer ID, the user can quickly find the relevant services/ports that are being used for a customer
and can quickly view the current attributes and make any changes.
Caution: Customer IDs should be unique and should apply to one customer line. The one exception is with the dual CES configuration,
explained below.
Proper use of a customer ID is important because it helps the administrator understand how the services/ports have been configured. For
example, in a CES dual endpoint configuration (explained in 6.16), each DS1 port has the same customer ID or label. In the following figure,
the name for each endpoint is ds1_dual. However, a third DS1 endpoint has also been given the customer ID of ds1_dual, so one of the ports
is not part of the dual endpoint configuration. By viewing the details of each port and looking at the actual values for each one (especially the
IP and UDP values at the PSPAN level), the user can determine which ports are actually connected and then rename the third DS1 port to
something more appropriate.
(It is possible that all three DS1 ports could have been single endpoints, but the purpose of the customer ID is to use names
that match the configuration and therefore allow easy recognition of what the customer has.)