Advanced Control Suite Gigabit Ethernet Network Adapters AT-2916SX AT-2931SX AT-2972SX AT-2972SX/2 AT-2972T/2 User’s Guide 613-000492 Rev.
Copyright © 2007 Allied Telesis, Inc. All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc. Microsoft and Internet Explorer are registered trademarks of Microsoft Corporation. Netscape Navigator is a registered trademark of Netscape Communications Corporation. All other product names, company names, logos or other designations mentioned herein are trademarks or registered trademarks of their respective owners. Allied Telesis, Inc.
Contents Preface ..................................................................................................................................................................................7 Where to Find Web-based Guides .........................................................................................................................................8 Contacting Allied Telesis ......................................................................................................................
Contents Chapter 4: Key Protocols and Interfaces .........................................................................................................................65 Adapter Teaming ..................................................................................................................................................................66 Smart Load Balancing (SLB)™...................................................................................................................................
Figures Figure 1. Advanced Control Suite 2 Menu...........................................................................................................................16 Figure 2. Vital Sign Tab .......................................................................................................................................................23 Figure 3. Resources Tab .......................................................................................................................................
Figures 6
Preface This guide contains instructions on how to install and configure the Advanced Control Suite software for the AT-29xxSX Gigabit Ethernet network adapters on Windows 2000, Windows 2003, and Windows XP platforms. For information about how to install the adapters as well as procedures to install and configure the related software, see the Gigabit Ethernet Network Adapters Installation Guide (part number 613-000049).
Preface Where to Find Web-based Guides The installation and user guides for all Allied Telesis products are available in portable document format (PDF) on our web site at www.alliedtelesis.com. You can view the documents online or download them onto a local workstation or server.
Advanced Control Suite User’s Guide Contacting Allied Telesis This section provides Allied Telesis contact information for technical support as well as sales and corporate information. Online Support You can request technical support online by accessing the Allied Telesis Knowledge Base: http://kb.alliedtelesis.com. You can use the Knowledge Base to submit questions to our technical support staff and review answers to previously asked questions.
Preface 10
Chapter 1 Advanced Server Program Overview This chapter provides an introduction to the Allied Telesis Advanced Server Program and contains following sections: “Broadcom Advanced Server Program (BASP) Overview” on page 12 “Broadcom Advanced Control Suite 2 (BACS 2) Features” on page 13 “BASP for Windows 2000, Windows 2003, and Windows XP” on page 14 11
Chapter 1: Advanced Server Program Overview Broadcom Advanced Server Program (BASP) Overview BASP is an intermediate software driver for Windows 2000, Windows 2003, and Windows XP that provides load-balancing, fault-tolerance, and VLAN features. The BASP features are provided by creating teams (virtual adapters) that consist of multiple NIC interfaces. A team can consist of one to eight NIC interfaces. You can designate each interface as a primary or standby* interface.
Advanced Control Suite User’s Guide Broadcom Advanced Control Suite 2 (BACS 2) Features The Broadcom Advanced Control Suite 2 (BACS 2) is a graphical user interface with the following functions. (See Chapter 2, “Broadcom Advanced Control Suite 2 (BACS 2) Applications” on page 15 for additional information.) Vital Sign – The Vital Sign screen allows you to view vital adapter information, network status, and network connectivity. Active Adapters are listed.
Chapter 1: Advanced Server Program Overview BASP for Windows 2000, Windows 2003, and Windows XP The following options are supported under Windows 2000, Windows 2003, and Windows XP. For additional information, see Chapter 3, “Installing BACS on Windows 2000, Windows 2003, and Windows XP Systems” on page 61.
Chapter 2 Broadcom Advanced Control Suite 2 (BACS 2) Applications This chapter describes the Broadcom Advanced Control Suite 2 (BACS 2) applications and contains the following sections: “Overview” on page 16 “Installing the BACS 2 Application” on page 19 “Managing the BACS Application” on page 21 “Configuring the BACS 2 Application” on page 23 “Configuring Teaming” on page 39 Note There are two BACS 2 versions.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications Overview The Broadcom Advanced Control Suite 2 (BACS 2) application is an integrated application (with a graphical user interface) that provides useful information about each network adapter that is installed in your computer. The BACS application also enables you to perform detailed tests, diagnostics, and analyses on each adapter, as well as view traffic statistics and set configuration options for each adapter, as shown in Figure 1.
Advanced Control Suite User’s Guide Information Provided by the BACS 2 Applications BACS 2 Features The Broadcom Advanced Control Suite 2 lists all of the network adapters in your computer and provides the following information, if available, about each device, as shown in Table 1. Table 1.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications 18 “BASP Statistics Tab” on page 37. Configures the load balance and failover by grouping multiple network adapters.
Advanced Control Suite User’s Guide Installing the BACS 2 Application You can install the BACS 2 software through the GUI or by using the silent install option. See the following procedures: “Installing Using the GUI,” next “Using Silent Installation” on page 19 Note Before installing the BACS 2 software on a computer running Windows 2000 Advanced Server with Terminal Services, type change user /install from the DOS command prompt.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications Note Before you begin the installation, close all applications, windows, and dialog boxes. 1. Type setup /s and press ENTER.
Advanced Control Suite User’s Guide Managing the BACS Application This section contains the following procedures for managing the BACS application: Initializing the BACS 2 Application “Initializing the BACS 2 Application,” next “Updating the BACS Application” on page 21 “Removing the BACS Application” on page 21 To initialize the BACS 2 application on your computer, perform the following procedure. 1. In the Control Panel, double-click Broadcom Control Suite 2.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications 2. Click Broadcom Management Programs and click Change/Remove (Windows 2003, Windows XP) or Add/Remove (Windows 2000). 3. Click Next. 4. In InstallShield Wizard, click Remove, and then click Next. 5. Click OK to remove the application and all of its components. 6. Click OK. 7. Restart your computer.
Advanced Control Suite User’s Guide Configuring the BACS 2 Application Start the BACS application and then click the tab on Broadcom Advanced Control Suite 2 that provides the information of interest or access to the tests, diagnostics, analyses, and configuration functions you want to perform. Or, on the Tools menu, click Create a Team to start the BASP application.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications The Vital Sign tab contains the following fields: 24 MAC Address. This address can either be the permanent MAC address or an address assigned by the Locally Administered Address in the Advanced properties tab. Permanent MAC Address. This is a physical MAC (media access control) address that is assigned to the device by the manufacturer. The physical address cannot be all 0s. IP Address.
Advanced Control Suite User’s Guide Resources Tab This section describes the Resources tab, as shown in Figure 3. Figure 3. Resources Tab The Resources tab contains the following fields: Bus Type. For PCI devices, indicates the PCI bus type (PCI or PCI-X). Bridge. For PCI-E devices, indicates the bridge type. Slot No. Indicates the PCI slot number of the installed adapter. Bus Speed (MHz). Indicates the PCI bus speed (33, 66, 100, or 133 MHz). Bus Width (bit).
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications Hardware Tab This section provides a description of the Hardware tab, as shown in Figure 4. Figure 4. Hardware Tab The Hardware tab contains the following fields: 26 ASIC Version. The chip version of the adapter. This information is not available for devices made by other vendors. Firmware Version. The firmware version of the adapter. This information is not available for devices made by other vendors. Vendor ID.
Advanced Control Suite User’s Guide Advanced Tab This section describes the Advanced tab, as shown in Figure 5 Figure 5. Advanced Tab The Advanced tab contains the following fields: 802.1p QOS. The 802.1p QOS property enables quality of service, which is an Institute of Electrical and Electronics Engineering (IEEE) specification that treats different types of network traffic differently to ensure required levels or reliability and latency according to the type of traffic.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications property is set to Enable. To disable Ethernet@Wirespeed, change the setting to Disable. Note This parameter is available only for copper devices and is not displayed for the AT-29xx Series Gigabit Ethernet adapters. – Disable. Disables Ethernet@Wirespeed. – Enable (default). Enables Ethernet@Wirespeed Flow Control. The Flow Control property enables or disables the receipt or transmission of PAUSE frames.
Advanced Control Suite User’s Guide frames is disabled. – LSO Off, Jumbo 3000. The Jumbo frame size allowed is 3000 bytes and LSO is off. – LSO Off, Jumbo 4500. The Jumbo frame size allowed is 4500 bytes and LSO is off. – LSO Off, Jumbo 6000. The Jumbo frame size allowed is 6000 bytes and LSO is off. – LSO Off, Jumbo 7500. The Jumbo frame size allowed is 7500 bytes and LSO is off. – LSO Off, Jumbo 9000. The Jumbo frame size allowed is 9000 bytes and LSO is off. Locally Administered Address.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications Duplex. 10 Mb Half and 100 Mb Half settings force the network adapter to connect to the network in Half-Duplex mode. The network adapter may not function if the network is not configured to operate at the same mode. – 100 Mb Full. Sets the speed at 100 Mbit/s and the mode to FullDuplex. – 100 Mb Half. Sets the speed at 100 Mbit/s and the mode to HalfDuplex.
Advanced Control Suite User’s Guide in Wake on LAN mode. By default, the WOL Speed property is set to Auto. Note This parameter is available only for copper devices and is not displayed for the AT-29xxSX Series adapters. Network Test Tab – 10 Mb. Sets the speed to 10 Mbit/s. This is the network speed when the system is in a standby mode awaiting a wake-up frame. – 100 Mb. Sets the speed to 100 Mbit/s. – Auto (default). Sets the speed for optimum network connection.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications Note The network connection is temporarily lost when the diagnostic tests are running. Figure 7. Diagnostics Tab The Diagnostics tab contains the following fields: 32 Control Registers. This test verifies the read and write capabilities of the network controller registers by writing various values to the registers and verifying the results.
Advanced Control Suite User’s Guide Cable Analysis Tab Interrupt. This test verifies that the NDIS driver is able to receive interrupts from the device. Loopback MAC. This test verifies that the Network Device Driver Interface Specification (NDIS) driver is able to send packets to and receive packets from the network microcontroller. Loopback PHY. This test verifies that NDIS is able to send packets to and receive packets through the network microcontroller and the integrated PHY chip.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications 2. Click the Allied Telesis Gigabit Ethernet adapter listed in the Name pane. 3. Click Test. The Test Status displays one of two options: Complete or Failed. The test results are one of the following: Good. Good cable/PCB signal paths, but no Gigabit link. Crossed. Pin short or crosstalk along two or more cable/PCB signal paths. Open. One or both pins are open for a twisted pair. Short.
Advanced Control Suite User’s Guide Note If an adapter is disabled, team statistics are not displayed. Figure 9. Statistics Tab General Statistics Definitions of the general statistics parameters are provided below. Frames Tx OK. A count of frames that are successfully transmitted. This counter is incremented when the transmit status is reported as Transmit OK. Frames Rx OK. A count of frames that are successfully received (Receive OK).
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications This does not include frames received with frame-too-long, FCS, length errors, alignment errors, or frames lost due to internal MAC sublayer errors. This counter is incremented as indicated by the Receive OK status. Broadcast Frames Rx. A count of frames that are successfully received and are directed to a broadcast group address.
Advanced Control Suite User’s Guide BASP Statistics Tab Rx Max Coalesce Frames Threshold hit. The number of times the Receive Max Coalesce Frames Threshold was hit. DMA write Queue was full. The number of times the DMA write queue was full. DMA write High Priority Queue was full. The number of times the DMA write high priority queue was full. DMA Read Queue was full. The number of times the DMA read queue was full. DMA Read High Priority Queue was full.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications Note To see the BASP Statistics tab, you must have a team. Figure 10. BASP Statistics Tab The BASP Statistics tab contains the following fields: Tx. Packet. The number of packets transmitted. Tx. Packet Queued The number of packets in the queue to be transmitted. Rx. Packet The number of packets received.
Advanced Control Suite User’s Guide Configuring Teaming The teaming function allows you to group available network devices together to function as a team. Teaming is a method of creating a virtual LAN (a group of multiple devices that function as a single device). The benefit of this approach is that it enables load balancing and failover. You use BASP to set up teaming. For more information about BASP, see “Overview” on page 16.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications members is restored (fallback), the restored team member(s) resumes the handling the traffic. Creating a Team Using the Wizard 40 Link Aggregation. In this type of team, you can dynamically configure the network adapters that have been selected to participate in a given team. If the link partner is not correctly configured for IEEE 802.3ad link configuration, errors are detected and noted.
Advanced Control Suite User’s Guide The Welcome page of the Broadcom Teaming Wizard is shown in Figure 12. Figure 12. Broadcom Teaming Wizard Welcome Page 2. Click Next. The Team Name page asks for a name for the team, as shown in Figure 13. Figure 13.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications Note The number of characters that can be used in a team name is a minimum of 1 and a maximum of 39. Note A team name cannot begin with spaces or contain the character "&". Note Team names must be unique. If you attempt to use a team name more than once, an error message appears indicating that the name already exists. Note The maximum number of members in a team is 8.
Advanced Control Suite User’s Guide Smart Load Balancing and Failover. In this type of team, a standby member handles the traffic if all of the load balance members fail (a failover event). All load balance members have to fail before the standby member takes over. When one or more of the load balance members is restored (fallback), the restored team member(s) resumes the handling the traffic. 802.3ad Link Aggregation using Link Aggregation Control Protocol (LACP).
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications 5. Add or remove team members from the Available Adapters list to the Team members list, as shown in Figure 16, until you have all the members of the team identified. Figure 16. Team Member Selection 6. Click Next. The Designating a Standby Member page asks if you want to identify a standby member of the team, as shown in Figure 17. Figure 17.
Advanced Control Suite User’s Guide Enable Auto-Fallback Disable Mode. When this option is enabled, a standby member handles the traffic if all of the load balance members fail (a failover event). All load balance members have to fail before the standby member takes over. When one or more of the load balance members is restored (fallback), the restored team member(s) resumes the handling the traffic. 7.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications Figure 19. Configuring LiveLink Page The options are: Yes. When you select this option, another page opens where you configure this feature. No. This option does not allow you to configure LiveLink. This is the default and the setting that Allied Telesis recommends. 9. Click Next. The Configure VLAN Support page, as shown in Figure 20, allows you to create a VLAN. Figure 20.
Advanced Control Suite User’s Guide The options are: Yes. Allows you to configure a VLAN. Proceed to step 10. No. Skips the VLAN creation process. Proceed to step 13. 10. Click Next. The VLAN Naming page, as shown in Figure 21, asks for a name for the VLAN. Figure 21. VLAN Naming Page 11. Enter a name for the VLAN and click Next. The VLAN Tagging page, as shown in Figure 22, asks you to specify the VLAN type.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications Figure 22. VLAN Tagging Page The options are: Untagged. This option does not insert a VLAN tag ID into the Ethernet packet, but relies on the switch configuration for VLAN membership. Tagged. This option inserts the VLAN tag ID into the Ethernet packet to identify its VLAN ID or membership. 12. Select Untagged or Tagged and click Next. The Additional VLANs page, as shown in Figure 23, asks if you want to create additional VLANs.
Advanced Control Suite User’s Guide Figure 23. Additional VLANs Page 13. Click Yes if you want to create more VLANs and you will be repeating steps 11 and 12. or No if you do not want to create another VLAN. When you click No, the final wizard page is displayed, as shown in Figure 24. Figure 24. Final Teaming Wizard Page 14.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications Suite 2. A warning message is displayed, as shown in Figure 25. Figure 25. Commit Changes Warning Message Click Yes to complete the process and return to the Broadcom Advanced Control Suite main window, or No to not save the changes. Preview changes in Broadcom Advanced Control Suite 2. This option shows the Team Properties tab where you can verify that the settings are correct for the named team, as shown in Figure 26. Figure 26.
Advanced Control Suite User’s Guide The Welcome page of the Broadcom Teaming Wizard is shown in Figure 27. Figure 27. Broadcom Teaming Wizard Welcome Page 2. Click Expert Mode. The New Team Configuration window opens, as shown in Figure 28. Figure 28. New Team Configuration 3. Type a team name in the Enter a name you will use to identify this team box.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications Note The number of characters that can be used in a team name is a minimum of 1 and a maximum of 39. Note A team name cannot begin with spaces or contain the character "&". Note Team names must be unique. If you attempt to use a team name more than once, an error message appears indicating that the name already exists. Note The maximum number of members in a team is 8.
Advanced Control Suite User’s Guide 5. Assign any available device or devices to the team by moving the device from the Available Adapters list to the Load Balance Members list. There must be at least one device in the Load Balance Members list. Note There must be at least one Allied Telesis Gigabit Ethernet adapter assigned to the team. 6. Click Apply. 7. Click Yes when you see the message indicating that the network connection will be temporarily interrupted.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications Modifying a Team After you have created a team, you can modify the team in the following ways: Change the type of team Change the members assigned to the team Add a VLAN Remove a team or a VLAN To modify a team, perform the following procedure. 1. Select the team name. 2. From the Tools menu, click Configure a Team. The Welcome page of the Broadcom Teaming Wizard is shown in Figure 12 on page 41. 3. Click Next.
Advanced Control Suite User’s Guide 5. In the list of adapters in the team shown on the left, right-click the name of the team you want to modify and click Configure Team, Add VLAN, Configure LiveLink, or Fallback. 6. When you are done with your changes, click Apply. 7. Click Yes when you see the message indicating that the network connection will be temporarily interrupted. Adding a VLAN You also can add VLANs to a team.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications The Add VLAN dialog box opens, as shown inFigure 31 Figure 31. Add VLAN Dialog Box 3. Type the VLAN ID and VLAN name, then click OK. The Untagged VLAN check box is exclusively used by the VLAN ID field. To use VLAN ID 0, simply click this check box. If you type a VLAN name or ID and the name already exists, an Input Error message appears. 4. When you are finished adding VLANs to this team, click OK.
Advanced Control Suite User’s Guide as shown in Figure 32. Figure 32. VLAN Name Selected 2. Click the Vital Sign tab to view the properties of the VLAN adapter. 3. Click the BASP Statistics tab to view the statistics for the VLAN adapter. 4. Click the Network Test tab to run a network test on the VLAN adapter. To delete a VLAN, perform the following procedure. 1. In BACS2, select the VLAN name in the team’s Virtual Adapters folder, as shown in Figure 32 on page 57. 2.
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications Saving and Restoring a Configuration The configuration file is a text file that can be viewed with any text editor. The file contains information about both the adapter and the team configuration. To save and restore a configuration file, see the following procedures. To save a configuration, perform the following procedure. 1. From the File menu, click Team Save As. The Save As dialog box is shown in Figure 32. Figure 33.
Advanced Control Suite User’s Guide 2. Click the name of the file to be restored and click Open. Note You may need to navigate to the folder where the file is located. If a configuration is already loaded, a message appears asking if you want to save your current configuration. Click Yes to save the current configuration. Otherwise, the configuration data that is currently loaded is lost. 3. Click Apply to enable the Save Configuration feature.
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Chapter 3 Installing BACS on Windows 2000, Windows 2003, and Windows XP Systems This chapter provides procedures for installing the BACS application and configuring teaming on Windows 2000, Windows 2003, and Windows XP systems.
Chapter 3: Installing BACS on Windows 2000, Windows 2003, and Windows XP Systems Installing the BASP For BASP installation procedures, refer to Chapter 2, “Broadcom Advanced Control Suite 2 (BACS 2) Applications” on page 15.
Advanced Control Suite User’s Guide Uninstalling the BASP To uninstall the Broadcom Advanced Server Program Driver Properties (BASP), perform the following procedure: 1. Open the Control Panel 2. Double-click the Add or Remove Programs button. 3. Select Broadcom Management Programs and click Change/Remove. 4. Click Next. The InstallShield Wizard screen appears. 5. Click the Modify radio button and click Next. 6. The Select Components screen opens.
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Chapter 4 Key Protocols and Interfaces This chapter describes the key protocols and interfaces.
Chapter 4: Key Protocols and Interfaces Adapter Teaming Teaming provides traffic load balancing and redundant adapter operation in the event that a network connection fails. When multiple Allied Telesis adapters are installed in the same server, they can be grouped into teams. Each team can be configured on the server with up to 8 ports.
Advanced Control Suite User’s Guide Basically, generic link aggregation mode is a "light" version of the 802.3ad link aggregation and is often referred to as 802.3ad static. This approach is much simpler because there is not a formalized link aggregation control protocol. As with the other modes, the creation of teams and the allocation of physical adapters to various teams is done statically via user configuration software.
Chapter 4: Key Protocols and Interfaces Failover Teaming Failover Teaming provides a redundant adapter operation in the event that a network connection fails. When multiple Gigabit Ethernet Adapters are installed in the same server, they can be paired into teams. Each team must have at least one adapter, but can support up to eight adapters. The number of teams is limited by the number of adapters that are installed.
Advanced Control Suite User’s Guide VLANs Overview VLANs allow you to split your physical LAN into logical subparts, to create logical segmentation of workgroups, and to enforce security policies among each logical segment. Each defined VLAN behaves as its own separate network, with its traffic and broadcasts isolated from the others, increasing bandwidth efficiency within each logical group.
Chapter 4: Key Protocols and Interfaces Figure 35 on page 69 shows an example network that uses VLANs. In this example network, the physical LAN consists of a switch, two servers, and five clients. The LAN is logically organized into three different VLANs, each representing a different IP subnet. The features of this network are described in Table 2. Table 2. Example VLAN Network Topology Component 70 Description VLAN #1 An IP subnet consisting of the Main Server, PC #3, and PC #5.
Advanced Control Suite User’s Guide Table 2. Example VLAN Network Topology (Continued) Component PC #5 Description A member of both VLANs #1 and #2, PC #5 has an Allied Telesis adapter installed. It is connected to switch port #10. Both the adapter and the switch port are configured for VLANs #1 and #2 and have tagging enabled. Note VLAN tagging is only required to be enabled on switch ports that create trunk links to other switches.
Chapter 4: Key Protocols and Interfaces 32-bit or 64-bit PCI Bus Master Compliant with PCI Local Bus Rev 2.2, the PCI interface on the Gigabit Ethernet Adapter is compatible with both 32-bit and 64-bit PCI buses. As a bus master, the adapter requests access to the PCI bus, instead of waiting to be polled. ASIC with Embedded RISC Processor The core control for the Gigabit Ethernet Adapter resides in a tightly integrated, high-performance ASIC. The ASIC includes dual RISC processors.
Chapter 5 Troubleshooting This chapter describes troubleshooting procedures and contains the following sections: “Verifying the Correct Drivers are Loaded” on page 74 “Software Problems and Solutions” on page 75 73
Chapter 5: Troubleshooting Verifying the Correct Drivers are Loaded The following section describes how to check if the correct drivers are loaded for Windows. Windows The Broadcom Advanced Control Suite, Vital Sign tab allows you to view vital adapter information, network status, and network connectivity. Active adapters are listed on the Vital Sign tab. 1. On the Vital Sign tab, select the adapter you want to test. 2. Press Refresh to display the driver status of the selected adapter.
Advanced Control Suite User’s Guide Software Problems and Solutions This section describes common software problems and solutions and contains the following subsections: Windows 2000 “Windows 2000,” next “Broadcom Advanced Server Program (BASP)” on page 76 This section lists known problems and solutions when using Windows 2000. Problem: When uninstalling the BASP software, you are prompted to reboot early.
Chapter 5: Troubleshooting Problem: Team configuration is not retained when you edit it. Solution: In configuring BASP team configuration, the actual changes of the configuration are not committed until you click "OK" in the "Network Properties" window. If you do not click "OK" and, instead, return to the BASP team configuration window, all the previous uncommitted changes are lost. This requires you to reenter the configuration.
