Service manual

800170 1
© Copyright 2005, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without
the expressed written consent of the publisher.
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Table of Contents
Section 1 – Safety Information ...........................5
Locating an Authorized Servicer ............................6
Section 2 – Introduction
Customer Service ....................................................7
Nameplate Location ................................................7
Model Identification ................................................8
How Your Washer Works .....................................10
How Your Dryer Works ........................................12
Section 3 – Troubleshooting
1. Troubleshooting Coin Drop ..........................13
Troubleshooting – Washer .............................15
2. No Spin Condition – Models through Serial No.
9811005968 ...................................................15
3. Troubleshooting Knocking Noise .................15
4. No motor rotation, or drive failure code “E:df”
on electronic display units .............................17
Troubleshooting – EDC Models – Washer
Control ................................................................21
5. EDC Error Code Listing ................................21
6. Cannot Perform Infrared Communication .....22
7. Coins Ignored When Entered ........................23
8. Electronic Control Has No Visible Display –
Washer ...........................................................24
9. Washer Will Not Start (Door and Door Lock
Switch) – No Door Lock Only ......................26
10. Washer Will Not Start (Electronic Control
Analysis) ........................................................28
11. Washer Will Not Fill .....................................30
12. Washer Overflows .........................................32
13. Washer Will Not Pump .................................34
14. “E:SP” Error Analysis ...................................36
15. Door Locked, Motor Does Not Run (E:df on
display) ..........................................................38
16. Start Up Sequence .........................................40
17. Shut Down Sequence ....................................42
Troubleshooting – MDC Models – Washer
Control ................................................................45
18. Error Code Listing .........................................45
19. Coins Ignored When Entered ........................46
20. No Visible Display on Control ......................48
21. Washer Will Not Start – No Door Lock ........50
22. Washer Will Not Start – Control Analysis ....52
23. Washer Will Not Fill .....................................54
24. Washer Overflows .........................................56
25. Pump Does Not Operate ................................58
26. Door Locked, Motor Does Not Run (E:df on
display) ..........................................................60
Troubleshooting – NetMaster Models –
Washer Control ................................................63
27. Error Code Listing .........................................63
28. Microwand Does Not Communicate With
Control ...........................................................66
29. Coins Ignored When Entered ........................67
30. No Visible Display on Control ......................68
31. Washer Will Not Start – No Door Lock ........70
32. Washer Will Not Start – Control Analysis ....72
33. Washer Will Not Fill .....................................74
34. Washer Overflows .........................................76
35. Pump Does Not Operate ................................78
Troubleshooting – Dryer ................................81
36. Motor Does Not Run .....................................81
37. Unit Stops In Cycle; Quits After The First Few
Loads; Has A Burning Smell; Cycles On Motor
Thermal Protector .........................................82
38. Motor Runs But Cylinder Does Not Turn ....83
39. Motor Does Not Stop ...................................83
40. Heating Assembly Does Not Heat or Burner
Does Not Ignite ............................................84
41. Igniter Does Not Glow (Gas Supply Sufficient)
– Gas Models .................................................84
42. Burner Ignites And Goes Out Repeatedly – Gas
Models ...........................................................85
43. Igniter Glows But Burner Does Not Ignite – Gas
Models ...........................................................85
44. Heater Assembly Or Burner Shuts Off
Prematurely ...................................................86
45. Heater Assembly or Burner Repeatedly Cycles
Off On Limit Thermostat ..............................86
46. Heater Assembly or Burner Does Not Shut Off
87
47. Clothes Do Not Dry ......................................87
48. Clothes Are Too Hot When Removed From
Dryer .............................................................88