Troubleshooting guide

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Table of Contents
Model Identification............................................................................2
Section 1
Electronic Control Error Code Listing.............................................5
Section 2
Troubleshooting ..................................................................................7
Cannot Perform Infrared Communication ...................................................7
Coins Ignored When Entered.......................................................................8
Washer
Electronic Control Has No Visible Display.................................................9
Dryer
Electronic Control Has No Visible Display...............................................10
Washer
No Fill Analysis.........................................................................................12
Washer
No Motor Run — Agitate Analysis ...........................................................14
No Motor Run — Spin Analysis................................................................16
Overflow Analysis .....................................................................................18
Gas Dryer
No Motor Run — “Door Open” Analysis .................................................20
No Motor Run — “Push Start” Analysis...................................................22
No Heat Analysis.......................................................................................24
Electric Dryer
No Motor Run — “Door Open” Analysis .................................................26
No Motor Run — “Push Start” Analysis...................................................28
No Heat Analysis.......................................................................................30
Washer
Audit Switch Function Analysis................................................................32
Dryer
Audit Switch Function Analysis................................................................33
NOTE: All voltage checks in this Troubleshooting Guide are 120 Volts. There should be little variation from
this voltage range.