User Manual
Qu Mixer Reference Guide  3   AP9372 iss.8 
IMPORTANT - Read before starting: 
Safety instructions 
Before starting, read the Important Safety Instructions printed on the sheet supplied with the 
equipment. For your own safety and that of the operator, technical crew and performers, follow 
all instructions and heed all warnings printed on the sheet and on the equipment panels. 
System operating firmware 
The function of the Qu mixer is determined by the firmware (operating software) that runs it. 
Firmware is updated regularly as new features are added and improvements made. The 
firmware version current when this guide was released is noted in the Contents section. 
The latest firmware can be downloaded from the Allen & Heath website, transferred to USB key 
and then loaded into the Qu mixer using the Firmware Update utility.  
  Check the Allen & Heath website for the latest version of Qu firmware. 
Software licence agreement 
By using this Allen & Heath product and the software within it you agree to be bound by the 
terms of the relevant End User Licence Agreement (EULA), a copy of which can be found on 
the Allen & Heath website ( www.allen-heath.com/legal ). You agree to be bound by the terms of 
the EULA by installing, copying, or using the software. 
Further information 
Please refer to the Allen & Heath website for further information, knowledgebase and technical 
support. You can join our Allen & Heath Digital Community to share knowledge and information 
with other Qu users. 
General precautions 
 
To prevent damage to the controls and cosmetics, avoid placing heavy objects on the 
control surface, obstructing movement of the motorised faders, scratching the surface or 
touch screen with sharp objects, or rough handling and vibration. 
  Protect the equipment from damage through liquid or dust contamination. Avoid dust or 
small objects getting into the fader slots. Cover the mixer when it is not being used for a 
long period. 
  Computer and touch screen technology can be affected by extreme cold. If the 
equipment has been stored in sub-zero temperatures allow time for it to reach normal 
operating temperature before use at the venue. Recommended operating temperature 
for Qu is 5 to 35 degrees Celsius. 
  Avoid using the equipment in extreme heat and direct sunlight. Make sure the mixer 
ventilation slots are not obstructed and that there is adequate air movement around the 
equipment. 
  Transport the Qu using a touring grade, purpose designed flightcase with adequate 
foam lining and internal support for protection. 
  Clean the control surface with a soft brush and dry lint-free cloth. Do not use chemicals, 
abrasives or solvents. 
  It is recommended that servicing is carried out only by an authorised Allen & Heath 
agent. Contact details for your local distributor can be found on the Allen & Heath 
website. Allen & Heath do not accept liability for damage caused by maintenance, repair 
or modification by unauthorised personnel. 










