Operation Manual

58  ML5000 User Guide 
Operating System Technical Support 
Operating Software Version Number 
The version number is briefly shown on the 
snapshot display on power up. Make sure the 
system amplifiers are muted or turned off before 
switching the console on or off. This example 
displays version 1.20 
Loading New Operating Software 
Check the Allen & Heath Web site for the latest 
version of console software. New software is 
loaded from a PC via the RS232 port. 
IMPORTANT ! The current console settings and 
snapshots may be lost when you load new 
operating software. If you wish to keep your 
settings and snapshot contents, first archive them 
using the dump out facility. Restore these after 
loading the new software by using dump in. 
Download the software from the Allen & Heath Web 
site to your PC computer. Connect the PC RS232 
port to the console RS232 port using a standard 
pin-to-pin (not null modem) 9-pin serial cable. Set 
the console rear panel switch to the RS232 position. 
Power up the console.  The snapshot display 
should read UPd (update) as the console awaits 
data from the PC. Follow the instructions provided 
on the Web site for loading the new software into 
the console. When completed make sure you set 
the console rear panel switch back to the MIDI 
position. 
Power Up and Power Down 
The console settings are saved when power is 
removed. On power up these settings are restored. 
To Reset the Console Settings 
Hold down SHIFT and RECALL while turning on the 
console to reset all current settings. This does not 
affect the contents of the snapshot memories. The 
default settings are restored: 
•  Selects normal console operating mode 
•  Clears current P/AFL selections 
•  Clears all current Mute Group assignments 
•  Clears all current VCA Group assignments 
•  Clears all channel automation safes 
•  Restores the default SIP safes 
•  Enables the snapshot store function 
•  Turns off recall auto-increment 
To Reset the Snapshot Memories 
Hold down SHIFT and STORE while turning the 
console on to clear all the snapshot memories. This 
does not affect the current console settings. For all 
snapshots: 
•  Clears all stored mutes 
•  Clears all stored VCA Group assignments 
To reset all Settings and Memories 
Hold down SHIFT, RECALL and STORE together 
while turning the console on to clear all current 
settings and the memories. 
Contacting Allen & Heath 
If you have any queries about the automation 
system please quote the console model, serial 
number and operating system version number in 
any communication with Allen & Heath or your 
appointed service agent. Technical support is 
available through your dealer or by visiting the Allen 
& Heath Internet Web site. 
www.allen-heath.com 
RECALL
(SHIFT)
STORE










