Quick Start Guide
Qu Mixer Getting Started Guide  3   AP10025 iss2 
IMPORTANT - Read these instructions before starting: 
Safety instructions 
Before starting, read the  Important Safety Instructions printed on the sheet supplied with the 
equipment.  For your own safety and that of the operator, technical crew and performers, follow 
all instructions and heed all warnings printed on the sheet and on the equipment panels. 
System operating firmware 
The  function  of  the  Qu  mixer  is  determined  by  the  firmware  (operating  software)  that  runs  it. 
Firmware  is  updated  regularly  as  new  features  are  added  and  improvements  made.    The 
firmware version current when this guide was released is noted in the Contents section. 
The latest firmware can be downloaded from the Allen & Heath website, transferred to USB key 
and then loaded into the Qu mixer using the Firmware Update utility.   Read the Release Notes 
that come with the firmware. 
  Check the Allen & Heath website for the latest version of Qu firmware. 
Software licence agreement 
By  using  this  Allen  &  Heath product  and  the  software  within  it  you  agree  to  be  bound  by  the 
terms of the relevant End User Licence Agreement (EULA), a copy of which can be found on 
the Allen & Heath website ( www.allen-heath.com/legal ). You agree to be bound by the terms of 
the EULA by installing, copying, or using the software. 
Further information 
Please refer to the Allen & Heath website for further information, knowledgebase and technical 
support. You can join our Allen & Heath Digital Community to share knowledge and information 
with other Qu users. 
  Check for the latest version of this Getting Started Guide. 
  Download the Qu Series Reference Guide AP9372. 
General precautions 
  To prevent  damage  to the controls and  cosmetics,  avoid  placing heavy  objects  on the 
control  surface,  scratching  the  surface  or  touch  screen  with  sharp  objects,  or  rough 
handling and vibration. 
  Protect  the  equipment  from  damage  through  liquid  or  dust  contamination.    Cover  the 
mixer when it is not being used for a long period. 
  Computer  and  touch  screen  technology  can  be  affected  by  extreme  cold. If  the 
equipment  has  been  stored  in sub-zero  temperatures allow  time  for  it  to  reach  normal 
operating temperature  before use at  the venue.  Recommended operating temperature 
for Qu is 5 to 35 degrees Celsius. 
  Avoid  using  the  equipment  in  extreme  heat  and  direct  sunlight.    Make  sure  the  mixer 
ventilation slots are not obstructed and that there is adequate air movement around the 
equipment. 
  Clean  the  surface  with  a  soft  brush  and  dry  lint-free  cloth.  Do  not  use  chemicals, 
abrasives or solvents. Avoid the use of spray cleaner in the faders. 
  It  is  recommended  that  servicing  is  carried  out  only  by  an  authorised  Allen  &  Heath 
agent.    Contact  details  for  your  local  distributor  can  be  found  on  the  Allen  &  Heath 
website. Allen & Heath do not accept liability for damage caused by maintenance, repair 
or modification by unauthorised personnel. 










