Technical data

Publication 1794-2.1 - January 2000
FLEX I/O and FLEX Integra Product Data Support Services 155
Support Services
At Allen-Bradley, customer service means experienced representatives
at Customer Support Centers in key cities throughout the world for
sales, service, and support. Our value-added services include:
Technical Support
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• Telephone support and 24-hour emergency hotline
• Software and documentation updates
• Technical subscription services
Engineering and Field Services
• Application engineering assistance
• Integration and start-up assistance
• Field service
• Maintenance support
Technical Training
• Lecture and lab courses
• Self-paced computer and video-based training
• Job aids and workstations
• Training needs analysis
Repair and Exchange Services
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• Current revisions and enhancements
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