Specifications
Publication PFLEX-AP009A-EN-P - September 2012  
  Copyright © 2012 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
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At http://www.rockwellautomation.com/support
, you can find technical manuals, technical and application notes, sample 
code and links to software service packs, and a MySupport feature that you can customize to make the best use of these 
tools. You can also visit our Knowledgebase at http://www.rockwellautomation.com/knowledgebase
 for FAQs, technical 
information, support chat and forums, software updates, and to sign up for product notification updates.
For an additional level of technical phone support for installation, configuration, and troubleshooting, we offer 
Te c h C o n n e c t
SM
 support programs. For more information, contact your local distributor or Rockwell Automation 
representative, or visit http://www.rockwellautomation.com/support/
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, review the information that is contained in this 
manual. You can contact Customer Support for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the 
manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures.
Documentation Feedback 
Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this 
document, complete this form, publication RA-DU002
, available at http://www.rockwellautomation.com/literature/.
United States or Canada 1.440.646.3434
Outside United States or Canada Use the Worldwide Locator at http://www.rockwellautomation.com/support/americas/phone_en.html, or contact your local Rockwell 
Automation representative.
United States Contact your distributor. You must provide a Customer Support case number (call the phone number above to obtain one) to your 
distributor to complete the return process.
Outside United States Please contact your local Rockwell Automation representative for the return procedure.










