User Guide

11 • Schlage • XE360 Locks user guide
Diagnostics and Troubleshooting | Factory default reset (FDR)
Lock indicators
Function Actions Lights Beeps
Contruction mode Mode initiated
green on 1
Construction mode activated 5 green fast 1
Timeout 2 red long —
Test mode Mode activated
yellowyellow on steady
Manual commissioning mode Advertising blue on 1
MAPP connected 1 blue long —
Door position sensor (DPS) Door open 1 blue 1
Door closed 2
blue 2
Request for exit (REX) REX closed 1 yellowyellow fast 1
REX open 2 yellowyellow fast 2
Internal push button (IPB) Door unlocked with IPB 1 green 1
Door locked 2
red 1
Low battery warning Batteries need to be replaced 9 red —
Factory default reset (FDR)
1. Remove lock cover.
2. Press and hold button for seven (7) seconds, until light turns red.
3. Initiate FDR:
• To perform FDR on the lock, press the button one (1) time. Lock will blink red two (2) times and beep two (2) times.
• To perform FDR on the reader, press the button two (2) times. Lock will blink
red three (3) times and beep three (3)
times.
4. Wait for one (1) long
green light and one (1) long beep to confirm successful FDR.
• FDR was not successful if lock blinks red two (2) times and beeps two (2) times.
DPS (door position switch)
To ensure the DPS is working properly, follow these diagnostic steps:
1. Power lock and wait for the steady
blue light.
2. Press and release the mode switch to stop the lock from advertising.
3. The lock should blink one blue light and beep one time on both sides of the door to indicate open.
4. The lock should blick two blue lights and beep two times on both side of the door to indicate closed.
Î See Troubleshooting if lock is not responding as described.
REX (request for exit)
1. Power lock and wait for the steady blue light.
2. Press and release the mode switch to stop the lock from advertising.
3. The lock should blink one
yellowyellow light and beep one time on both sides of the door to indicate closed.
4. The lock should blink two
yellowyellow lights and beep two times on both sides of the door to indicate closed.
Î See
Troubleshooting if lock is not responding as described.