Standalone, fully automated CD/DVD/BD Duplication System with LightScribe printing capabilities User Manual 1351 East Black Street • Rock Hill, SC 29730 Tel: 803-980-4141 • Fax: 803-980-4145 • www.allprosolutions.
COPYRIGHT_____________________________________________________________________ Copyright © 2000–2010 All Pro Solutions, Inc All Rights Reserved. This manual and the software described in it are copyrighted with all rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the written permission of All Pro Solutions, Inc.
HERA LS Series CD/DVD Duplication System / User Manual Table Of Contents Introduction .................................................................................................................................... 1 Quick Start ...................................................................................................................................... 2 Getting Started ………………………………………………………………………………………....2 Manufacturer Recommendations ……………………………..……………………………………….3 Mounting the Tower …………...
Automated CD-R Duplicator System / CD-2, CD-4 &CD-7 Series / User Manual 12. Print Setup …………………………………………………………………………………..…….35 12.1. 12.2. 12.3. 12.4. Load Label ………………………………………………………………………………………………35 Rename Label ………………………………………………………………………………………..…36 Delete Label …………………………………………………………………………………………….36 Print Surface Info ………………………………………………………………………………………37 12.5. Label Info …………………………………………………………………….……………….37 13. Setup ………………………………………………………………………………………..……...37 13.1.
HERA LS Series CD/DVD Duplication System / User Manual Introduction Thank you for choosing the HERA Series duplication systems. Hopefully this equipment will bring you satisfaction and great pleasure in CD/DVD duplication. Features: • • • • • • • Stand-alone design, no PC nor software required. Easy operation, no training required. Support various CD and DVD formats Load, Copy, Compare, Verify, Emulate, Editing, etc.
HERA LS Series CD/DVD Duplication System / User Manual Quick Start Getting started The removal of this product should be undertaken by at least 2 people because of its size and weight. Please ensure safe manual handling procedures are followed Carefully remove your system from it’s shipping box and verify that all parts are present. If there are missing or damaged parts contact All Pro Solutions (APS) or an authorized distributor immediately to correct any miss-packed or missing parts.
HERA LS Series CD/DVD Duplication System / User Manual Manufacturer Recommendations Before starting to operate your system, please read the User’s Manual entirely! Place your system on a flat, steady surface in a climate controlled environment with regular office light (no bright light to reflect into the system’s sensor), free of dirt, dust, excess humidity, excessive heat or electro-magnetic interference. Please fan the media before placing it into the Input Hopper and align it.
HERA LS Series CD/DVD Duplication System / User Manual Fig. 1 System unassembled Fig.2 Tower alignment Fig.
HERA LS Series CD/DVD Duplication System / User Manual Operating Environment Your APS System should be used in a climate-controlled environment free of dirt, dust, excess humidity, excessive heat or electro-magnetic interference. Your APS System should be placed on a sturdy level surface – away from sources of vibration and excessive lighting. Allow at least four (4) inches of clearance around the sides and back of the system for ventilation.
HERA LS Series CD/DVD Duplication System / User Manual Fig. 4a System assembled HERA-3: 330 disc capacity HERA-6: 630 disc capacity Fig.
HERA LS Series CD/DVD Duplication System / User Manual OVERVIEW 1. Welcome The Autoloader is a reliable, high performance, high speed, standalone, robotic DVD, CD and/or BD (optional) autoloader with LightScribe printing capabilities. With its professional industrial design and simple user interface, it makes your duplicating experience easier than ever.
HERA LS Series CD/DVD Duplication System / User Manual Proper Shutdown To avoid possible system failures, you need to shut down the autoloader properly. To shut down the autoloader, scroll to menu 15. Shutdown and follow the instructions on the screen. Not performing this function increases the risk of damaging the autoloader.
HERA LS Series CD/DVD Duplication System / User Manual Disc Placement Issue Another common problem when using an autoloader is the placement of media into the bins. Placing the media into the bins properly can avoid possible picking errors when operating the autoloader. Even though the autoloader is designed with certain tolerance adjustments to prevent mishandling by the picking arm, failures may still arise if the bins are not loaded correctly.
HERA LS Series CD/DVD Duplication System / User Manual 3. The LCD Control Panel Figure 4 below shows the LCD Control Panel. This panel has a two-line 20 character LCD display to provide user feedback and eight push buttons to control the operation of the Autoloader. The functions for these buttons are shown in Table 1. Fig. 4 LCD Control Panel Layout Table 1: Front Panel Controls Control Name Function Up Scroll up through the menu or list. Down Scroll down through the menu or list.
HERA LS Series CD/DVD Duplication System / User Manual 4. Menu Overview This section provides an overview of the menu options. These menu options are explained in detail on the referenced pages. 1. Copy (page 20) Use the Copy menu or Copy quick key to make CD/DVD or BD (optional) copies. Before you start a copy, make sure you have selected the correct Master Mode. If you plan to use Single Master Mode, please make sure you have successfully loaded your master disc to a partition on the Hard Drive.
HERA LS Series CD/DVD Duplication System / User Manual Note: The bit-by-bit comparison will only apply on all BDs, DVDs and Data CDs. The readability check will be applied for other formats like Audio CDs, CD+G, and Video CDs discs due to their lack of error correction mechanisms. 5. Test + Copy (page 28) Use the Test + Copy menu option to simulate the copying process initially. Then, the autoloader performs the actual copy process on the blank disc(s) that passed the simulation.
HERA LS Series CD/DVD Duplication System / User Manual 11. Hard Drive Setup (page 31) Use the Hard Drive Setup menu to perform various hard drive-related operations. These options include loading, renaming, or deleting your images. For additional information, see “Hard Drive Setup” on page 28. 12. Print Setup (page 35) Use the Print Setup menu to perform various printing-related operations. These operations include loading, renaming, or deleting your print labels. 13.
HERA LS Series CD/DVD Duplication System / User Manual 8. Counter Use the Counter menu to enable or disable the Counter feature. The counter tells you how many discs have been copied and how many discs are left to go during the progress and it will stop the job once the desired number of copies has been made. 9. AUTOCOPY Enabled This menu option turns on the hidden AUTOCOPY main menu option.
HERA LS Series CD/DVD Duplication System / User Manual Use this menu option to see data about the autoloader and its resources (firmware version, RAM and CPU). 3. Device Info Use this menu option to see data about the drives that are installed in the autoloader. 4. Load Default Use this menu option to reset all of the options back to the manufacturer's default values. You can use this function if your autoloader is acting abnormally. 5.
HERA LS Series CD/DVD Duplication System / User Manual 18. Shutdown (page 50) Use this menu option to turn off your system. Once you see the “Ready to Power Off” message, you can safely turn off the machine using the power switch. Turning off your autoloader without performing this function increases the risk of damaging it. 5. Introduction to Manage Accounts This feature allows the administrator to: Create user accounts and passwords to prevent unauthorized use of the autoloader.
HERA LS Series CD/DVD Duplication System / User Manual The Multi Master mode uses the Reserve partition to temporarily store the content of the current master disc. Once the task is complete and a new master disc has been detected, the reserve partition's content (of previous master disc) will be replaced with the content of the new master disc. You can tell immediately which mode you are in by looking at any of the Copy or Test menus: Duplicator 1. Copy B.30 (SM) Duplicator 1. Copy B.
HERA LS Series CD/DVD Duplication System / User Manual 7.1 Setting Counters The autoloader frequently gives you the option to set a counter so that the machine can keep track of the number of copies made. Follow these steps when you see a Counter Selection Menu: Counter: No Counter The Counter Selection Menu lets you set how many copies you want to make for your project.
HERA LS Series CD/DVD Duplication System / User Manual To enter the name, use the Up or Down button to select the character and use the Enter or ESC button to move the cursor position. Once you've finished, move the cursor to “OK” and press the Enter button. The name for a partition can be up to eight characters long, and the characters can be any alpha (A...Z) or numeric (0...9) value. For example, if you want to name the partition for your master disc as “FUN”.
HERA LS Series CD/DVD Duplication System / User Manual Single Master Mode: This mode requires that a single master disc is loaded onto the hard drive prior to initiating the duplication process. This mode is ideal if your job involves one or very few master disc(s). Multi Master Mode (Batch Mode): This mode does not require you to manually load your master. Simply place the master disc(s) on top of the stack of blank discs needed for that particular job of the master disc.
HERA LS Series CD/DVD Duplication System / User Manual Loader Processing Drive 1 <- Input Bin This information screen shows what is happening. In this case, the loader has taken a disc from the input spindle and is placing it into Drive 1. The loader will continue to remove discs from the input spindle and place those into drives until either all of the drives are full, or the count that you loaded into the counter is reached. Processing...
HERA LS Series CD/DVD Duplication System / User Manual “FAIL 0" indicates that you have no failures for this job. At the bottom of the screen, you will see the scrolling message: “Job Complete! Press OK to Finish” Press the Enter button once again and you shall see the “Access Log” menu. You can press the Enter button one more time to see the log that indicates the number of passes and fails for every drive/tray, or simply press the ESC button to go back to the main menu.
HERA LS Series CD/DVD Duplication System / User Manual The blank discs for the third job etc. If your autoloader has more than one Input Spindle, then the job sequence can be spread across the spindles, in sequence. CD duplication jobs and DVD duplication jobs can be intermixed. The autoloader will automatically detect a job’s master and blank disc format and copy them when they match. You should still be at the 1. Copy Menu: Duplicator 1. Copy B.
HERA LS Series CD/DVD Duplication System / User Manual Access Log File OK? Press the Enter button to view the log file or press the ESC button to return to the 1.Copy menu. If you choose to see the log file, you will see a screen similar to below: Master #1, Total 20 Pass 20, Fail 0 Master #2, Total 40 Pass 40, Fail 0 Up or Down buttons to look at the log file for the various jobs. Use the Press the ESC button to return to the 1.Copy menu Master #3, Total 30 Pass 30, Fail 0 2.
HERA LS Series CD/DVD Duplication System / User Manual Counter Specified Printing... H [FUN.lsi] 0/21 12% No Counter Specified or: “H” indicates the source of the job resides in the Hard Drive. “FUN.lsi” indicates name of the label file you are printing. “12%” indicates the current progress of the printing. “0/21” indicates you have a project size of 21 prints and you have made printed 0 discs so far. Printing... [FUN.
HERA LS Series CD/DVD Duplication System / User Manual “NB: 0” indicates there were “0” discs in this drive that were not printable due to a non-printing error such as invalid media type, etc. If your unit has more than one drive, use the Up or Down buttons to look at the drive log file for the additional drive(s). Press the ESC/Escape button to return to the 1.Copy menu 3. Test Use the Test menu or Test quick key to simulate the copy process.
HERA LS Series CD/DVD Duplication System / User Manual Counter: No Counter Follow the instructions shown in “Setting Counters” on page 18 to continue. Once the counters have been set, press the Enter button to confirm. You will see the Preparing screen. Preparing... Please Wait After a short interval, the robotic loader will pick the top disc from the input spindle and place it into one of the drives.
HERA LS Series CD/DVD Duplication System / User Manual copying process, the autoloader will place the failure discs into the rejected area while the successfully copied discs will be placed into the corresponding Output Spindle. Operation in Test + Copy menu is identical to operation in Copy menu. See “Copy” on page 20 for instructions. 6. Copy + Compare The Copy + Compare menu option is used to make verified copies.
HERA LS Series CD/DVD Duplication System / User Manual Duplication Type HDD to CD Speed HDD to DVD Speed Speeds Available 1x, 2x, 4x, 8x, 12x, 16x, 24x, 32x, 40x, 48x, 52x 1x, 2x, 2.4x, 4x, 6x, 8x, 12x, 16x Table 2 Duplication Speeds These options might change depending on the CD or DVD writers pre-installed in your system. Note: The speed you choose may be adjusted by the drives and/or the media for optimized duplication.
HERA LS Series CD/DVD Duplication System / User Manual Use the Erase RW menu to erase your Rewritable discs. Duplicator 1. Copy B.30 (SM) Use the Duplicator 10. Erase RW B.30 Press the Enter button on 10. Erase RW to enter the menu and you will see the following screens: Erase RW Quick Erase Use the Up or Up or Down button to find the 10. Erase RW menu. There are two options: Full Erase: This option erases the entire disc, destroying all previously written data in the process.
HERA LS Series CD/DVD Duplication System / User Manual “Input Bin Empty (20)” indicates that the system has run out of discs to erase. “PASS 25” indicates 25 discs have been erased successfully. If you have more discs to erase, you can empty the Output Spindle; place the discs to be erased in the Input Spindle and Press the Enter button to continue. “FAIL 0” indicates none of the discs have failed erase.
HERA LS Series CD/DVD Duplication System / User Manual Choose Partition 2->[FUN ] CD Press the ample). Enter button to select the desired partition (named FUN in this ex- 10.2 Load Partition The Load Partition menu is used to load a master disc’s content into the desired partition on the Hard Drive. Hard Drive Setup 2. Load Partition Press the Load Partition[2/16] Load -> New Partition Enter button to enter the Load Partition menu.
HERA LS Series CD/DVD Duplication System / User Manual Pres the Enter button to finish. 10.3 Rename Partition When you load your master disc onto a hard drive partition, you are asked to give it a name. However, you can rename it at anytime afterwards. Instructions for this are shown in “Editing Names” on page 19. 10.4 Delete Partition The Delete Partition option deletes an existing partition. Use the 4.Delete Partition menu.
HERA LS Series CD/DVD Duplication System / User Manual To change the hard drive partition size, use the menu: Up or Down button to navigate to the 6. Partition Size Hard Drive Setup 6. Partition Size Press the Partition Size AUTO Up or Down button to select the desired partition size. Press the Press the Enter button to select the Partition Size. Enter button to enter the Partition Size menu. The Hard Drive is divided into a number of equal-sized partitions.
HERA LS Series CD/DVD Duplication System / User Manual 3 4 5 Delete Label Print Surface Info Label Info Each of these menus is discussed in its own subsection. If you are starting from the 1. Copy Menu, do the following: Duplicator 1. Copy 2.20 (SM) Duplicator 2.20 12. Print Setup Use the Up or Down button to find Print Setup. Press the ENT/Enter button at Print Setup to enter the menu. Use the Up or Down button to select between the following options. 12.
HERA LS Series CD/DVD Duplication System / User Manual 12.2 Rename Label When you load your LightScribe Label file into the hard drive, the filename of the label file is used as a reference. However, you can also rename it at anytime afterwards. Instructions on how to perform this operation is very similar to the partition name change example, which is shown in “Editing Names” on page 19. 12.3 Delete Label The Delete Label function deletes an existing LightScribe Label file in the hard drive.
HERA LS Series CD/DVD Duplication System / User Manual Counter AUTOCOPY Enabled ISRC DVD+R Compatibility Mode Disable Drives CD Overburn Max Failure per Job Max Failure per Drive Each of these options is discussed in its own subsection. 13.1 Language This setting allows you to choose the language that you prefer to use when navigating the autoloader. The autoloader supports multiple languages. Setup 1.
HERA LS Series CD/DVD Duplication System / User Manual Use the Up or Down button to select either Disc at Once or Track at Once, and press the to select that option. Enter button 13.4 Max Audio, VCD & CDG Speed Due to the lack of error checking mechanism for Audio CD, Video CD and CD+G format, duplicating them at too high a speed can cause frequent errors like glitches and skips.
HERA LS Series CD/DVD Duplication System / User Manual Erase RW Hard Drive Setup Print Setup Setup System Utilities Loader Utilities Manage Accounts Autocopy Shutdown Setup 6. Startup Menu Startup Menu Copy Use the Up or Down button to select the Startup Menu option and press the Enter button to enter that menu. Use the Up or Down button to select the desired startup menu, and press the Enter button to select that option. 13.
HERA LS Series CD/DVD Duplication System / User Manual 13.9 AUTOCOPY Enabled This option turns on the hidden Autocopy menu. The Autocopy function is the simplest way to make CD/DVD copies. It simplifies the copy process by automatically copying from the Master Disc, which should be placed on top of the first Input Spindle, to all of the blank discs which follow it.
HERA LS Series CD/DVD Duplication System / User Manual “H” indicates the source of the job resides in the Hard Drive. “4012MB” indicates the capacity of the master disc. “12%” indicates the current progress of the duplication. “0” indicates you have made 0 copies so far. Note: It is normal to see the progress indicator stay at 0% - 10% and 100% for approximately 30 seconds for CD duplication and up to one minute for DVD duplication. That is caused by the initializing and finalizing stages.
HERA LS Series CD/DVD Duplication System / User Manual Use the Up or Down button to select whether the DVD+R High Compatibility Mode is on or off, and press the Enter button to select that option. 13.12 Disable Drives This feature allows you to disable certain drives/trays when those drives/trays are producing high failure rates or not functioning properly. Setup 12. Disable Drives Use the Up or Down button to select the Disable Drives menu and press the Enter button to enter that menu.
HERA LS Series CD/DVD Duplication System / User Manual Use this setting to set the maximum failures the autoloader is allowed per job. Once the maximum is reached, the job will be stopped. The default value for this setting is 30. Setup 14. Max Failure per Job Use the Up or Down button to select the Max Failure per Job menu and press the ENT/Enter button to enter that menu.
HERA LS Series CD/DVD Duplication System / User Manual Press ENT/Enter button once to move the cursor to the next position. Press the Down button repeatedly until “2” is displayed. Press ENT/Enter button once to move the cursor to the next position. Press the Down button repeatedly until “1” is displayed. Now, “021” is displayed, press ENT/Enter button once and the cursor moves to “OK”. Then, press the ENT/Enter button once to submit your maximum failures per drive. 14.
HERA LS Series CD/DVD Duplication System / User Manual 14.3 Device Info This menu allows you to see information about the devices built inside your autoloader. This information includes, but is not limited to, manufacturer, model number, etc. System Utilities 3. Device Info Up or Down button to select the Use the Device Info menu and press the Enter button to enter that menu. 14.4 Load Default This function will reset all of the options back to the manufacturer's default settings.
HERA LS Series CD/DVD Duplication System / User Manual To start the alignment, place a disc on to the first input spindle. Loader Utilities 1. Drive Alignment Use the Up or Down button to select the Drive Alignment menu and Enter button to enter that menu. The system will proceed to press the the Please Select Drive menu. Please Select Drive Drive 1 Go? Up or Down button to select drive # 1 and press the Use the Enter button to select it.
HERA LS Series CD/DVD Duplication System / User Manual 16. Manage Accounts This feature allows the administrator to: Create user accounts and passwords to prevent unauthorized use of this autoloader. Edit existing user account information, including name and password. Delete existing user account(s). For complete information on Manage Accounts, see “Introduction to Manage Accounts” on page 16. To access the Manage Accounts feature, you need to perform the following tasks: Duplicator 16.
HERA LS Series CD/DVD Duplication System / User Manual Manage Accounts 2. Create User Press the Edit User’s Name [RALPH ] OK? Enter the user’s name using the instructions shown in “Setting Counters and Enter button to move on to the Assigning Names” on page 17. Press the Enter Password stage. Enter PWD [0 ] OK? Enter the user’s password using the instructions shown in “Setting Counters and Assigning Names” on page 18. Press the Enter to complete.
HERA LS Series CD/DVD Duplication System / User Manual This menu allows you to delete the existing user account. During this process, you will be asked to select the existing account to be removed. Note: The user “Admin” is the administrative account; you can’t delete this account. Manage Accounts 4. Delete User Press the Enter button to enter into this menu. Delete User 3. [RALPH ] Use the Up or Down button to scroll through the list of users. Press the Enter button to select the user to delete.
HERA LS Series CD/DVD Duplication System / User Manual Turning off your autoloader without performing this function will increase the risk of damaging your autoloader. Duplicator 18.Shutdown B.30 Press the Enter button to enter into this menu. Shutdown Press OK to Shutdown Press the Enter button to shut down the autoloader. The autoloader will do all of its internal housekeeping and then display a confirmation message: Shutdown Ready to Power Off Press the power button to power off the system.
HERA LS Series CD/DVD Duplication System / User Manual Where is the icon for this statement? 5. During the installation process, you will be prompted for a Product Key. The product key can be found on the Installation Disc. Where is the icon for this statement? 6. You will then be asked to choose the LightScribe writer model that was installed in your duplication system. The default writer that comes with your system should be pre-selected.
HERA LS Series CD/DVD Duplication System / User Manual Template Labeler LightScribe System Software 8. Upon successful installation of the above software, click the Finish button to complete the installation.
HERA LS Series CD/DVD Duplication System / User Manual Design and Create a Label File The instructions covered in this section will help you design and create a label for your LightScribe autoloader. Please note that you must install the supplied LightScribe software in order to proceed with the instructions below. If you have any difficulties installing the software, please contact Tech Support for assistance.
HERA LS Series CD/DVD Duplication System / User Manual Step 2: Select Template Choose one of the preinstalled templates, or click on "Get More Templates" to download additional templates. (1) Select the Category filter function to better view and choose a template. Note that each template may appear in multiple categories. (2) Click on your Template choice to activate. (3) If you prefer more advanced design capabilities instead of the pre-designed templates, you can do following:: a.
HERA LS Series CD/DVD Duplication System / User Manual Step 3: Insert Text and/or Pictures Depending on the template chosen, you may have the option to modify the text box(s) or picture(s). For inserting pictures, just click on the dedicated area to select the picture you'd like to use. (4) Use the Zoom button or the scroll wheel of your mouse to size the picture, and then drag it to position where you want it within the selection window.
HERA LS Series CD/DVD Duplication System / User Manual Step 5: Click on "Preview and Print" to bring up the print window. Select the “LightScribe Duplicator Label Writer” as the LightScribe Drive. (7) Select the "Best" contrast mode for the darkest print. (8) Select the label surface color of the disc you wish to label onto. (9) If you are satisfied with the preview, click "Print" to begin generating the Duplicator Label file (.lsi files). (10).
HERA LS Series CD/DVD Duplication System / User Manual Trouble Shooting Why do I get “Label Not Found” error message? Please verify that the label file does not contain any symbols or foreign characters. Please verify that the label file has a “lsi” extension, like “abc.lsi” Please verify that the label file is located under the root of your data CD. Please verify that the Label CD wasn’t created under Roxio’s Drag to Disc, Nero’s InCD or Windows XP or Vista’s built-in burning software.
HERA LS Series CD/DVD Duplication System / User Manual Can I load data directly from my computer to my autoloader's Hard Drive? No, your autoloader's Hard Drive has a unique file system that computers will not recognize. Thus, you can't perform any read/write operations to the Hard Drive from your computer. Why won't some drives copy? Reset the system settings back to default. (See “Load Default” on page 45) Drives are consumable parts and every drive comes with a lifespan.
