User`s guide

PC*MILER-AS/400 MVS User’s Guide 67
10.0 Common Questions and Installation Problems
Question: Some of the mileage returned from PC*MILER is different from the
mileage returned by my other transportation software.
Answer: The city spelling or ZIP being used by the other software is probably
not correct. To verify what place name is being sent to PC*MILER,
click on the Pick Pins icon and then on the stop-off point in the
mapping window. Now correct your AS/400 cities file.
Question: When I change my queue name to "MIDQUE", my PC can't receive
anything from the AS/400.
Answer: Make sure that you exit and restart the PC*MILER interactive
software on the AS/400. The PC*MILER program on the AS/400
will detect the presence of the new queue and it will send requests to
this queue.
Question: The interactive response time has become slower on the AS/400
since we have added several more users. Can we improve the
performance?
Answer: Yes. You can run multiple copies of the PC*MILER AS/400
program on the same PC if you have enough memory. Or if you
have another available PC, you can start up PC*MILER AS/400 on
the other PC.
Question: How can I run PC*MILER AS/400 on more than one PC?
Answer: Make sure that PC*MILER AS/400 is installed properly on each PC.
Additionally, set the queue name to MIDQUE so that the multiple
PCs are servicing the same queue.