User`s guide

end-user can save their own option settings or can share option settings that are stored on
the server.
Citrix/Terminal Services Installations
PC*MILER can be installed onto a Citrix Server or into a Terminal Services environment, if
you have purchased a license to do so. Each end-user must have a license to gain access to
PC*MILER.
Trial Installation
A trial installation is a 15-day license to access PC*MILER’s features and data. It provides
the option of installing highway-level routing, street-level routing, truck-speci c toll costs,
hazardous materials routing, worldwide routing, and access to traf c features. (NOTE: Access
to worldwide routing is available only in Version 27.1.)
IMPORTANT NOTES
PC*MILER Interfaces
For those who are interfacing any PC*MILER component to a transportation management,
logistics management or other third-party software system, please contact the vendor
directly to make sure that the interface to this new version of PC*MILER is updated
and complete before you install.
Website Support Center
Just a friendly reminder to frequently check ALK’s Website Support Center for posted
updates and patches. Go to www.alk.com/support and download all applicable items
for the products and versions you have installed.
User’s Guides and Guided Tours
A PDF reader, such as Adobe Reader, is needed to view and print the PDF format of
our User’s Guides and Guided Tours. To download a free copy of Adobe Reader, go to
www.adobe.com.
Microsoft Vista and Windows 7 or 8 Users
Your license must be installed and activated using an Administrator Account. Once
installed, you do not have to “Run as an Administrator” provided you install to the
recommended default directory or to another directory that doesn’t require users
to “Run as an Administrator”.
SINGLE-USER LOCAL (NON-NETWORK) INSTALLATIONS
NOTE: Have your Product Key Code on hand before beginning the installation process.
It will be emailed to you from alkservices@alk.com in an email titled, “PC*MILER Software
Order…” (Enterprise License customers excluded, see note in Step 4 below.) You will see
“Single” in the Product Key email, indicating that you have purchased a single-user license.
If not, please contact a PC*MILER Sales Representative to purchase the correct license.
NOTE for PC*MILER|Traf c Installation: If PC*MILER|Traf c was purchased, a separate email
will be sent with a second Product Key Code and you will need to upgrade the PC*MILER
license with this code at the end of the installation. Instructions for installing RouteSync
and/or PC*MILER|Traf c are included as options in the installation instructions below.
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