User`s guide

When I try to activate PC*MILER, I get the error “UNC Path is required”.
This error message occurs when a step is missed during the multi-user installation.
The UNCPath.exe must be run from a workstation without errors in order for
PC*MILER to identify the UNC Path. You must uninstall and reinstall to ensure this
has been completed.
If any error messages appear when running UNCPath.exe, check the permissions of
the shared Pmw270 (or Pmw271) folder on the server and make sure all workstations
have full access rights under sharing and security. Please make sure you are physically
in front of a PC that is not the server, one that you did not launch the install from.
I purchased PC*MILER|Tolls, so how do I obtain quarterly toll data updates?
To receive quarterly toll data updates, you must fi rst sign up for ALK’s Update Program
Subscription Plan. If you’re an Enterprise License customer, you are automatically
enrolled in this program. Once enrolled, ALK will contact you when each new quarterly
toll data update is available for download. To make sure all applicable parties in your
organization receive update notifi cations, email [e-mail] with these contact names
and email addresses. Quarterly update notifi cations are sent via email from
[e-mail] in HTML format. Please put both emails listed above on your email
provider’s Safe Sender Recipients List to ensure that you receive all related emails.
How can I get the latest PC*MILER updates and patches?
To check for mid-release updates/patches from within PC*MILER, select the Help tab >
Windows > Check for Updates. A dialog box will appear that alerts you to any available
updates. To install updates, click OK. You can also search for PC*MILER product
updates by going to www.alk.com/support: select a product, then click the “Updates/
Patches” link in the upper right corner of the web page. On the next page, click the link
for each update you want to download or install. If you choose to download an update,
you’ll need to double-click the downloaded fi le on your PC to begin the installation.
GETTING HELP WITHIN THE PROGRAM
ONLINE HELP FILES
PC*MILER includes a complete system of on-line Help that’s easy to use. There are three
ways to open the Help window:
1. Click a help button in any dialog box that has one;
2. Press F1 on your keyboard; or
3. Select the Help tab > Help group > Help Index.
In the left pane of the Help window, use the Contents, Index or word Search tabs to
navigate to the topics you need in the right pane.
The Contents tab lists all available topics. Click any plus sign next to a main topic to see the
related topics underneath. Double-click on any topic in the Contents tab to open it. Scroll
the topic in the right pane if necessry to read all of it.
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