User`s guide

13. When prompted, enter a valid email address. If you are installing RouteSync, you will
also need to enter an alphanumeric password of your choosing and then enter it again to
confi rm. (Record this password and keep it handy, as you will be asked to enter it again
when you use RouteSync for the fi rst time in PC*MILER.) Click Next to continue.
14. When the activation process is complete, a message on the screen will say “License
Activated Successfully”. Click Finish to continue. When the License Status window
reopens, verify that the License Status in the left- hand column says LICENSED.
15. If you activated your license using Automatic Desktop Activation, a confi rmation email
titled “PC*MILER Activation Code for Product XXXXX...” will be sent to the email used
in Step 13 from [e-mail]. If you activated your license automatically and
LICENSED is in the Status fi eld of the License Status window, you only need to keep this
email for your records.
If LICENSED is NOT in the Status fi eld of the License Status window, you will need to
activate the license manually with the new activation code listed in the email. To do so
click Activate, then check the Activate Manually box and click Next. In the Enter
Activation Code fi eld, enter the activation code from the email. Please keep this email
for your records.
16. If you are installing the PC*MILER|Traffi c subscription feature, follow the steps in
the PC*MILER Traffi c Subscription Upgrade section on page 7-8 to complete your
installation and activation.
If you are NOT installing PC*MILER|Traffi c, simply click the arrow next to Continue in
the right-hand column to complete the activation process. To start PC*MILER once the
installation is complete, double-click the PC*MILER icon on the desktop.
AS/400 AND CICS INSTALLATIONS
Please contact PC*MILER Technical Support (see page 1) if assistance is needed.
CONVERTING SAVED FILES FROM A PREVIOUS VERSION
Saved route fi les, custom road preferences, custom places, and geofence fi les can all be
transferred from an older version of PC*MILER to the newly-installed version. Saved routes
will automatically be updated when they are opened in PC*MILER 27. For other fi le types,
consult the PC*MILER User’s Guide — see Getting Help Within the Program, p. 17.
FREQUENTLY ASKED QUESTIONS (FAQ)
NOTE: For additional FAQ please go to www.alk.com/support.
I purchased a multi-user network license and I’m receiving the error, “You have 1 license.
There are already 1 people using the product.”
Open the email that was sent from [e-mail] with the subject, “PC*MILER
Activation Code for Product XXXXX-XXXXX-XXXXX-XXXXX-XXXXX”. Save the attached
net.lic fi le to the directory specifi ed in the email to replace the existing fi le.
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