Alienware 310H Stereo Gaming Headset User Guide Headset Model: AW310H Regulatory Model: HS2001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents What‘s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Audio cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Setting up your headset . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Limited warranty and return policies . . . . . . . . . . . . . 15 For U.S. customers: . . . . . . . . . . . . . . . . . . . . . . . 15 For European, Middle Eastern and African customers: . . . 15 For non-U.S. customers: . . . . . . . . . . . . . . . . . . . . .
What‘s in the box 2 1 3 4 1 Alienware 310H Stereo Gaming Headset 2 Audio cable (with microphone mute and volume control) 3 Y-cable with audio and microphone connectors (0.15 m) 4 Documents NOTE: The documents shipped with your headset may vary depending on the region.
Features Headset 1 2 3 1 Ear pads 3 Retractable boom microphone 2 3.
Setting up your headset Connecting the headset to your computer using the audio cable and Y-cable To connect the headset to your computer using the audio cable, you have to attach it with a Y-cable. The Y-cable has two 3.5 mm plugs. 1. Connect one end of the audio cable to the 3.5 mm audio port on your headset, and connect the other end to the female jack on the Y-cable. 2. Connect the other end of the Y-cable (marked in green) to the headphone port on your computer. 3.
Configuring the headset Connect the headset to your computer using the audio cable and the Y-cable. Once the headset is detected, it is ready to use.
Using the headset Adjusting the headset Adjust the ear pads to find an optimal fit for your head. When using the retractable microphone, position it approximately two centimeters away from your mouth. The earcups can be rotated to wear the headset around the neck comfortably, or for easier storage.
Adjusting the volume Use the volume control wheel on the audio cable to adjust the speaker volume. Scroll the volume control wheel up to increase the volume, or down to decrease the volume. Muting/unmuting the microphone Slide the microphone mute switch on the audio cable down to mute the microphone. To unmute the microphone, slide the microphone mute switch up.
Replacing the ear pads The ear pads can be removed and replaced, if necessary. To remove the ear pads, hold the ear pads firmly and rotate counter-clockwise, and then pull the ear pads away from the headset. To replace the ear pads, fit them around the edges of the earcup firmly and rotate them into position.
Specifications General Model number AW310H Physical characteristics Weight (headset only) 345 (+/- 5) g Dimensions (headset only) 217.
Troubleshooting Problems Possible solutions Headset has no sound • Ensure that the headset is connected to the computer using an audio cable with the Y-cable, or the smartphone or tablet using an audio cable. • Try using the headset on another computer, smartphone, or tablet. • Ensure that the audio player is playing music, and that the computer volume and media player volume are on and not muted. - Click the speaker icon on the system tray in your computer. - Adjust the volume level on the volume bar.
Problems Possible solutions Unbalanced sound in the headset Check the computer Volume Balance is set correctly. - Right-click the speaker icon on the system tray in your computer. - Select Sounds and select Playback tab. - Double-click on speakers, and select the Levels tab. - Click Balance. Ensure that the 1 and 2 values are the same. Microphone picks up too much background noise • Ensure that the microphone is positioned close to the mouth.
Warranty information Limited warranty and return policies The Alienware 310H Stereo Gaming Headset carries a 2-year limited hardware warranty. If purchased together with a Dell computer, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at www.dell.com/terms. This document contains a binding arbitration clause.
