User manual

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Q Why doesn’t my remote control doesn’t work?
A There may be several reasons. Begin by checking the following:
— Make sure you have installed batteries properly in the remote control.
— Make sure you are aiming the remote control at the IR receiver on the front panel, and the sensor is not obstructed or
dirty.
If there is no response after you press any button on the remote, follow the procedure below to troubleshoot:
a. Go to Menu | Settings | General | More Settings menu using the mouse.
b. Check and remember the device ID#. The default ID# is 255. This ID# is valid for all the IR remote controls.
c. Press the DEV button on the remote control.
d. Enter the device ID# from step b.
e. Press the ENTER button on the remote control.
If the remote control is operating properly, but there is still no response from the remote, replace the remote control and try
again, or contact your DVR provider.
APPENDIX B: FAQ