User guide

AuxBox Hardware Information
Client Call Recorder Installation and User Guide 45
If you are using the Manual Save mode, this does not represent a problem,
but if you are using Automatic Save, then you have an option to limit or
prevent these special calls from being recorded.
Using the Filter Calls
Function
The credit card authorization machine will always dial the same telephone
number, so by entering this number into the Filter Calls list (see “Filter
Calls” on page 28) these calls will not be recorded. You can verify this by
watching the Client Call Recorder telephone status or system tray icons to
ensure they do not flash during these calls.
If your fax machine is frequently dialing the same number or receiving calls
frequently with the same Caller ID string, then these numbers or strings may
also be placed in the Filter Calls list.
VoIP/Analog/Digital
Telephon es
Instead of traditional analog telephone service from your telephone
company, it is becoming more common to subscribe to alternate services
such as a telephone gateway from your cable provider.
These products have various names but if the service involves using your
traditional telephone plugged into a RJ11 port on a box that connects to
your high speed internet connection, then you may still use Client Call
Recorder.
However, if your service requires the purchase of a telephone that plugs
directly into a LAN jack or USB port, then Client Call Recorder will not work
with your service.
The 4105 Analog AuxBox is described as an analog telephone recorder,
meaning it records calls that are sent in analog format from your
telephone. This telephone technology has been in use for the last 100
years. Your home or small business telephone itself may be digital between
a base station and handset, or may offer digital answering technology, but
if it uses a RJ11 jack and it connects directly to your telephone line, it is an
analog telephone in terms of transmission and is compatible with the
4105.