User guide

About Client Call Recorder Software
Client Call Recorder Installation and User Guide 1
About Client Call Recorder Software
Introduction and Overview
The Algo Client Call Recorder is a powerful call recording software
program designed for use with any one of Algo’s AuxBox™ line of call
recording hardware for Nortel TDM, Analog, and Meridian Digital Centrex
(MDC) telephone technologies.
Together with an Algo AuxBox, Client Call Recorder allows you to record
and log telephone calls directly onto a personal computer. The system
generates digital call records that can be saved automatically or on-
demand and allows you to easily recall, play back, archive, and share
recorded conversations. You can also analyze and generate detailed
reports of telephone activity.
System Description A Client Call Recorder system is comprised of a call recording hardware
module (an Algo "AuxBox") and the call recording software (“Client Call
Recorder”). The AuxBox connects to the PC (through USB) and to the
telephone line you want to record. Client Call Recorder can be installed on
any PC with the following Windows operating systems: Windows 7, Vista,
XP, or 2000.
AuxBox Hardware Client Call Recorder works with any of the following Algo AuxBox hardware
modules, each of which provide an interface between the recording PC and
a particular type of telephone technology:
For detailed information on each AuxBox model, please refer to (“AuxBox
Hardware Information” on page 36)
Optional Accessories
for Visual or Audible
Alerting
Each AuxBox model can be connected to a visual or audible alerter in
order to signal events (or states) such Message Waiting in service provider
voicemail, Ringing, extension In-Use, and Active Recording. Visual and
audible alerters are available through the Algo website at
www.algosolutions.com
Model Telephone Compatibility
4102 Digital AuxBox Nortel digital telephones on a Norstar,
Business Communication Manager (BCM),
Meridian 1 or CS 1000 system
4105 Analog AuxBox Analog telephones
5006 Centrex AuxBox Meridian Digital Centrex (MDC) telephone
systems