User guide

Configuring Client Call Recorder (Options Description)
Client Call Recorder Installation and User Guide 27
Call Storage
Call Storage This option allows you to set or change the directory where call records are
stored. The default storage directory is
C:\Program Files\Algo\CCR\Data\
Network Drive
Windows User Access
In order to select a mapped drive as the root of the call storage directory,
you will have to enter the Windows User Login information of the currently
logged in user to allow Client Call Recorder to access it. Note: The
Windows User Login must have read and write privileges to the selected
mapped drive.
Client Call Recorder will create its database
folder structure inside the selected folder for call
record storage. This is done following a naming
convention of year-month
(i.e. “.\domain\stn001\201005\”)