User guide

Configuring Client Call Recorder (Options Description)
www.algosolutions.com 24
Phone Hot Keys Phone Hot Keys allow you to conveniently save or protect a call record
without having to be near your PC, or requiring the Client Call Recorder
Interface to be open.
If you are using either a 4102 and 5006 AuxBox, the telephone keys to be
set as Phone Hot Keys should first be configured as blank keys
1
in the
telephone system programming. This is necessary to ensure that the keys do
not execute any commands on the telephone when used with the software.
Phone Save
Hot Key Setup
1. Check the Enable Save Key box
2. Click Select
3. Press a blank program key on your telephone, or, if using a 4105 Ana-
log AuxBox, any key on your analog telephone
4. Client Call Recorder will confirm your selection by displaying a Defini-
tion line of text below the Select button
Using the
Phone Save
Hot Key
Using the Phone Save Hot Key while on a call varies slightly depending on
which AuxBox model you are using:
• For 4102 or 5006 AuxBoxes: Simply press the Phone Save Hot Key you
programmed above
• For 4105 Analog AuxBox: With analog telephones, you must first press
the Star key (*) followed by the Phone Hot Save Key you selected previ-
ously
To disable the Phone Save Hot Key, uncheck the Enable Save Key box.
Phone Enable
Record
Hot Key Setup
1. Check the Enable Record Key box
2. Click Select
3. Press a blank program key on your telephone, or, if using a 4105 Ana-
log AuxBox, any key on your analog telephone (other than the one you
used for the Phone Save Hot Key)
4. Client Call Recorder will confirm your selection by displaying a Defini-
tion line of text below the Select button
Using the
Phone Enable
Record
Hot Key
Using the Phone Enable Record Hot Key to toggle recording (while on a
call) varies slightly depending on which AuxBox model you are using:
• For 4102 or 5006 AuxBoxes: Simply press the programmed Phone
Enable Record Hot Key
1. To clear a key on a Norstar telephone, press Feature, *, 1. Then press the key you
want to clear, followed by Hold. To clear or blank keys on other telephones, please
refer to your telephone system documentation.
If you are using a 4105 Analog AuxBox, note
that Phone Hot Keys generate touch tone
signals (DTMF tones) that will be heard by all
parties to the call. If this is not desired, please
use a different type of Hot Key (Keyboard or
Client Call Recorder Interface)