User guide

Configuring Client Call Recorder (Options Description)
Client Call Recorder Installation and User Guide 23
Hot Keys
Hot Keys are convenient keys you can press to trigger the saving of a call
record, to toggle recording on or off, or to set call record protection. There
are two types of Hot Keys:
1. Save Hot Key
2. Toggle Record Hot Key
Save Hot Key
In Manual Save mode, pressing a Save Hot Key will save the entire
conversation as a call record into the Client Call Recorder database.
In Automatic Save mode, where calls are already recorded and saved,
pressing a Save Hot Key will instead set the Protect flag for the record.
There are four different ways to trigger the Save Hot Key:
1. Phone Save Hot Key
2. Keyboard Save Hot Key
3. Through the Client Call Recorder Interface (by clicking the Save Call
button that displays when on a call in the Call List View)
Togg le R e c o r d K e y
The Toggle Record Key toggles call recording on or off, recording each
portion as a separate call record. This action overrides Automatic or
Manual Save modes.
There are two different ways to trigger the Toggle Record Key:
1. Phone Enable Record Hot Key
2. Through the Client Call Recorder Interface (by pressing the Toggle
Record button that displays when on a call in the Call List View)