User guide

Configuring Client Call Recorder (Options Description)
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Configuring Client Call Recorder (Options Description)
Numerous configuration options for Client Call Recorder are available by
accessing Tools>Options from the main menu.
The following sections describe these options:
Recording
Mode Allows you to set Client Call Recorder’s recording mode to either
Automatic Save (default), or Manual Save (refer to “Save Modes” on
page 5).
Encoding This option allows you to set the encoding format used for call record file
creation. You can change the audio quality of call records by selecting one
of two recording formats: WMA or uncompressed WAV.
For the WMA recording format, the default encoding profile is Best Audio
Compression which provides a good balance between audio quality and
compression level. It is also the most space efficient format. The other
option, Best Audio Quality, provides better audio quality but requires more
storage disk space.