Instructions / Assembly

AC2000 SLIDING GATE OPERATOR
10. Trouble Shooting
Table 4
Trouble Possible causes Solutions
The wire connector terminal block
becomes loose.
Check wire connector terminal block.
Motor only runs in one direction.
The limit switch wire connector terminal
block becomes loose.
Check limit switch wire connector terminal
block.
Check the limit switch mode.
By pressing button 1(button 2 or button 3)
which has been programmed to open the
gate, press the same button again to stop
the gate in required position, but the gate
will auto-close immediately.
The auto-close time is too short.
Reset the auto-close time. See Set
auto-close function section.
When you use button 4 of remote control
to open the gate, gate travels too short.
The width of pedestrian mode is too
narrow.
Reset the width of pedestrian mode. See Set
width of pedestrian mode section.
When you use button 4 of remote control
to open the gate, but the gate will
auto-close immediately.
The auto-close time of pedestrian mode
is too short.
Reset the auto-close time of pedestrian. See
Set auto-close function of pedestrian
mode section.
The limit switch wire connector terminal
block becomes loose.
Check the limit switch mode (see table 3 DIP
switch).
Connecting wires or terminal blocks are
too loose.
Check the connecting wires and terminal
blocks.
The gate will not open or close.
Power switch is OFF. Make sure power switch is ON.
The indicator light of remote control does
not light.
Check the batteries on your remote control.
Remote control is not suitable for
receiver.
After making sure the codes are correct,
erase remote controls and then re-program
the codes in the device. See Adding extra
remote controls (learning) section.
Remote control does not work.
Broken receive board. Replace receive board.
The Force Adj. (VR) is adjusted too
small.
Check the Force Adj. (VR). Adjust VR to
increase force.
When you open the gate by using button
1(button 2 or button 3) which has been
programmed, gate will stop in mid-travel or
reverse before reaching the fully limit
position.
Gate is obstructed. Remove the obstruction.
The remote control operating distance is
too short.
Signals are shielded by the gate.
Link a new antenna (1~1.2m BVR 0.75mm
2
see parts list) to the old antenna. Then fix the
antenna on the wall vertically, make sure the
total height from the top of antenna to the
ground is approx. 1.5m.
The gate opens, but stops and will not
return.
1. Please note the two magnet brackets
(fixed plate) are different: one is higher
and another is lower. Please try to
exchange the two brackets position.
2. Please try to exchange the limit switch
wires CL (close) and OP (open).
There are two reed switches inside the
magnetic limit switch: one is upper and
another is lower. Maybe the magnet position
was installed in the middle so it inducts both
reed switches. Solution: adjust the magnet
upper or lower.
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